Position Overview

Mitchell KOA Journey is hiring a Seasonal Assistant General Manager to help lead day-to-day on-site campground operations while the General Managers are offsite. This is a hands-on leadership role for someone with campground, RV park, or outdoor hospitality experience who can lead a seasonal team, support guests, solve problems, and help keep a busy campground running smoothly.

This is not a General Manager position. The Seasonal Assistant General Manager reports directly to the General Managers, who retain responsibility for overall strategy, financial performance, owner communication, pricing, policies, major employment decisions, capital planning, and long-term business direction. The AGM is responsible for leading the daily on-property operation, supporting the team, resolving guest and operational issues, and keeping the General Managers informed.

Mitchell KOA is a high-volume seasonal campground serving RVers, cabin guests, tent campers, families, road-trippers, and repeat KOA guests. Because many guests stay only one night, success depends on strong daily execution: clean sites, smooth check-ins, friendly service, well-maintained facilities, and attention to detail.

What We Are Looking For

The ideal candidate has prior campground or RV park leadership experience, preferably within the KOA system, and is comfortable leading a team across front desk, guest service, housekeeping, maintenance, grounds, Kampstore, propane, and site readiness. This is a hands-on operations role, not a front-desk-only or retail-only position.

Preferred qualifications include:

• Prior campground, RV park, or KOA leadership experience strongly preferred.
• KOA experience preferred; K2 or other campground reservation system experience is a plus.
• Candidates without campground experience may be considered only with directly relevant seasonal hospitality, resort, lodging, outdoor recreation, or property operations leadership experience.
• Prior supervisory experience strongly preferred.
• Strong communication, problem-solving, delegation, and team leadership skills.
• Ability to remain calm, professional, and guest-focused in a fast-paced seasonal environment.
• Comfortable helping across departments, including office, store, housekeeping, grounds, maintenance, utilities, and guest service.
• Basic understanding of scheduling, cash handling, inventory, maintenance coordination, safety follow-up, and operational reporting.
• Ability to use or learn campground systems, scheduling tools, email, phones, radios, reservation software, and other technology.
• Good judgment and the ability to know when to make a decision and when to ask for direction.
• Valid driver’s license required for operating campground vehicles or golf carts.
• Willingness to work flexible hours, including weekends, holidays, mornings, evenings, and occasional after-hours needs.
• Employment is contingent upon successful completion of a background check, as permitted by applicable law.

Physical Requirements

This is an active, hands-on campground leadership role. The Seasonal Assistant General Manager must be able to:

• Stand, walk, bend, stoop, kneel, reach, climb, twist, squat, and move safely across uneven campground terrain.
• Work indoors and outdoors in varying weather conditions, including heat, wind, rain, dust, and seasonal temperature changes.
• Safely lift, lower, carry, push, and pull items up to 50 pounds using proper body mechanics.
• Recognize when a task requires assistance, mechanical support, a cart, dolly, or a two-person lift.
• Perform hands-on work across departments when needed, including light maintenance, housekeeping support, grounds tasks, site cleanup, trash handling, firewood support, store stocking, and guest assistance.
• Operate golf carts and other campground equipment only after proper training and authorization.

About Mitchell KOA Journey

Mitchell KOA Journey is a seasonal, guest-focused campground located just outside Mitchell, South Dakota, home of the World’s Only Corn Palace and a convenient overnight stop for travelers crossing South Dakota. Our mission is simple: to make happy campers who tell their friends about us.

We believe great guest experiences come from humility, teamwork, professionalism, clear communication, and a willingness to jump in wherever help is needed. This is a great opportunity for someone with campground or outdoor hospitality experience who takes pride in clean, well-maintained facilities and wants a meaningful leadership role in a busy seasonal campground.