SPECIFIC DUTIES
- Coordinate and supervise all preparations for events from start to finish.
- Create and execute a detailed events calendar that cohesively supports the campground, and guests of all age ranges. Events and recreation schedule are to be uploaded regularly to koa.com.
- Create supply lists and procure vendors as needed.
- Take pictures of activities and obtain necessary photo release documentation for all individuals in photos.
- In coordination with the marketing department, prepare fun and engaging social media posts.
- Coordinate, prepare and purchase all food and beverage items, equipment, awards, and entertainment as needed for each event.
- Maintain and clean recreation equipment and facilities.
- Greet new arrivals to activities, introducing them to other participants, explaining rules, and encouraging their participation.
- Explain the rules of activities and instruct participants at a variety of skill levels
- Enforce safety rules to prevent injury.
- Modify activities to suit the needs of specific groups, such as seniors or small children.
- Administer basic first aid if needed and notify emergency medical personnel when necessary.
- Organize and set up the equipment that is used in recreational activities.
- Manage activities schedule to ensure adequate staffing to support the event and the guests’ needs.
- Maintain high standards of professionalism, customer service, quality and cleanliness while promoting an atmosphere of fun.
- Aid AGM with hiring and training a diverse team and updating management on team performance.
- Confer with management in order to discuss and resolve participant complaints.
- Evaluate recreation areas, facilities, and services in order to determine if they are producing desired results.
- Maintain health standards and ensure guests and team members are in a safe and secure environment.
- Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.
- Directed by GM/AGM, monitor and implement the department safety program, which ensures that all OAK employees work in a safe and hazard free environment that complies with various local, state, and federal safety requirements.
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Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
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