Front Desk Supervisor

Full-Time Only Rapid City / Black Hills KOA Holiday posted 2 days ago in Front Desk , in Guest Services , in Store
  • Post Date: May 7, 2025
  • Apply Before: May 19, 2025
  • 3 Application(s)
  • View(s) 41

Job Detail

  • Job ID 142270
  • Responsibilities 
    • Working knowledge of computers
    • Knowledge of K2 Kampsite
    • Ability to work both independently and part of team
    • Reliable and dependable
    • Ability to take and give direction
    • Ability to be flexible to changing work environment
    • Stock shelves, counters or tables with merchandise
    • Willingness to work and help in multiple areas of the campground
  • Compensation/Benefits 

    Rent is $25.00 week.

    25%off propane, giftware in store

    10% off drinks, food in store (no alcohol)

  • Conditions  RV Required 
  • Job Length  Seasonal (4-6 months)
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Job Description

  • This position reports to the Manager but will have interaction with all of the campground staff.
  • Lead by example and make sure staff is dressed appropriately and ready for shifts. Uniforms issued by Carla.
  • Be drama free and ensure staff understands we are a drama free work environment
  • Cover breaks/work any shifts that you cannot get covered
  • Handle customer complaints/direct them to a manager
  • Keep safe accurate and ready for use
  • Let Manager know if we need/maintain supply of necessary supplies for the campground for seamless operation which can include but is not limited to: site maps, office supplies, printer inks, etc.
  • Clearly communicate with co-workers, guests and, third-party vendors in a professional and courteous manner
  • Proficient in Microsoft Office and other internet applications
  • Accurate cash handling and accounting
  • Resolving conflicts w/employees
  • Making sure staff is working & focused and motivated
  • Support/respect your staff and delegate duties. You should be doing cleaning duties also.
  • Create & maintain a positive work environment
  • Make sure work area is fully stocked at all times
  • Work with and in other departments when needed
  • Make sure staff are following company policies at all times
  • Perform all other duties assigned
  • Provide world class customer service
  • Operation of specific campground service areas as designated by the Manager, including fostering and promoting a cohesive team who work well together and independently.
  • Provide excellent and friendly guest service by being attentive, responsive and helpful to all guests needs.
  • Be an advocate for a positive guest experience by greeting and waving at them.
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Attached Files

Required skills

• Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularl

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