Guest Services

Either Full- or Part-Time Sallisaw / Fort Smith West KOA Holiday posted 20 hours ago in Front Desk , in General , in Guest Services , in Housekeeping
  • Post Date: July 6, 2025
  • Apply Before: August 31, 2025
  • 1 Application(s)
  • View(s) 33

Job Detail

  • Job ID 151927
  • Responsibilities 

    Duties

    • General maintenance duties, including campsite cleanup, trash pickup, power washing, using a volt meter if needed.
    • Cabin, loft, office, and restroom cleaning and maintenance as needed. This also includes cleaning and folding laundry, and changing dog waste stations.
    • Assisting guests as needed
    • Learning K2 system and registering guest
    • Counting and exchanging money
    • Dispensing Propane
    • Identify and solve critical issues/critical decision-making/troubleshooting
    • Operating of a vehicle/Golf cart/4 wheeler
    • Taking phone calls in a professional manner
    • Experience
    • Previous experience in hospitality.
    • Familiarity with front desk operations and phone etiquette is essential.
    • Strong guest service skills with a focus on creating memorable experiences for guests.
    • Bilingual or multilingual abilities are a plus but not required.
    • Any outdoor landscaping or minor maintenance knowledge is a big plus but not required.

    We welcome you to join our KOA team.

  • Compensation/Benefits 
    • Free RV Site which includes water, electric, sewer and Wifi.
    • 20% discount off store purchases
    • Propane at cost
    • All hours worked are paid
  • Conditions  RV Required 
  • Job Length  Long-Term (6-12 months)
  • Job Start Date  07-07-2025
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Job Description

Job Summary
Your position as a KOA Team member for our KOA includes housekeeping, maintaining guest satisfaction, filling propane and other various duties around our campground. Your main goal is ensuring every guest has a memorable stay.

Duties

  • General maintenance duties, including campsite cleanup, trash pickup, power washing, using a volt meter if needed.
  • Cabin, loft, office, and restroom cleaning and maintenance as needed. This also includes cleaning and folding laundry, and changing dog waste stations.
  • Assisting guests as needed
  • Learning K2 system and registering guest
  • Counting and exchanging money
  • Dispensing Propane
  • Identify and solve critical issues/critical decision-making/troubleshooting
  • Operating of a vehicle/Golf cart/4 wheeler
  • Taking phone calls in a professional manner
  • Experience
  • Previous experience in hospitality.
  • Familiarity with front desk operations and phone etiquette is essential.
  • Strong guest service skills with a focus on creating memorable experiences for guests.
  • Bilingual or multilingual abilities are a plus but not required.
  • Any outdoor landscaping or minor maintenance knowledge is a big plus but not required.

We welcome you to join our KOA team.

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Attached Files

Required skills

Customer Service housekeeping Knowledge in K2 Software

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