Position Summary: The Ranger will assist with light maintenance duties, nightly lockup, after hours calls, site audits and assisting guests with compliance of policies and procedures.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Closes up resort buildings nightly, checks thermostats, puts in pool vacuum, and covers pools/spas in winter.
- Checks RV and Vacation Rental sites for occupancy and rentals.
- Responds to after-hours phone calls. Follows the appropriate procedures for contacting additional staff members for after hour assistance.
- Examines all sites for issues or problems and reports them to manager. Completes site inspections and audits as instructed by manager.
- Handles guest requests and complaints with guest satisfaction as the priority.
- Coordinates with other departments to provide an exceptional guest experience.
- Assesses resort amenities for unregistered guests and provides pool monitoring as needed.
- Tags vehicles for unauthorized parking.
- Follows safety procedures while performing duties. Ensures the resort is free of hazards and reports any deficiencies immediately to manager.
- Reports guests out of compliance of resort rules to the Guest Services Supervisor.
- Delivers and picks up fire pits and picnic tables.
- Cleans grills at cabins upon guest check out and facilities after hours.
- Removes unwanted plants around the property. • Performs other duties as assigned
