Store/Registration Office

Either Full- or Part-Time Westfield / Lake Erie KOA Journey posted 2 days ago in Front Desk , in General , in Guest Services , in K2 Reservation Software , in Store
  • Post Date: April 23, 2025
  • Apply Before: May 31, 2025
  • 0 Application(s)
  • View(s) 222

Job Detail

  • Job ID 124217
  • Responsibilities 

    Primary Office Duties

    Your primary role in the office is to serve as the first point of contact for our guests, both in person and over the phone. Responsibilities include answering calls, assisting customers with their needs, making reservations, and coordinating camper escorts by communicating with the Groundskeeper.

    Maintaining a clean and welcoming environment in the store is essential. Daily tasks include dusting, vacuuming, sweeping, and cleaning the washers and dryers in the laundry area.

    You’ll also be responsible for monitoring inventory, taking note of any items that need to be restocked, and leaving clear, written notes in the office drawer for the owner regarding any non-urgent matters that need attention.

    Attention to detail, communication, and a proactive attitude are key in ensuring the office runs smoothly and guests receive excellent service.

  • Compensation/Benefits 

    $15.50/hr. plus Employee discount on store items and propane. Laundry credits and a $.50/hr. bonus for all worked hours if you complete you 2025 season commitment.
    A RV site with water, electric, sewer, WiFi, cable tv will be provided for $300/month

  • Conditions  RV Required Partner Jobs Available 
  • Job Length  Seasonal (4-6 months)
  • Job Start Date  05-12-2025
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Job Description

Office Staff Responsibilities

As a member of our office team, you’ll work closely with the Groundskeeper to ensure every guest enjoys a smooth, positive experience from the moment they arrive. Our campground store is fully stocked with a variety of items, and it’s essential that the presentation of the office remains clean, organized, and maintained to a 100% standard at all times.

The office can get very busy with customer inquiries and phone calls, so the ability to multitask and remain friendly under pressure is key. During slower periods, you’ll be expected to take initiative by maintaining the office space, assisting in the laundry room, and helping with restroom checks as needed.

Teamwork is at the heart of everything we do. We support one another to ensure every task is completed with excellence and every guest receives the high-quality experience they expect.

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Required skills

Computer/Technology K2 Reservation Software KOA KampSight System light inventory Merchandising

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