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2025 Season! Store/Registration
Either Full- or Part-Time Sunbury / Columbus North KOA Holiday posted 3 hours ago in Front Desk , in Guest Services , in K2 Reservation Software , in Other , in Store ShortlistJob Detail
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Job ID 89364
Job Description
Responsible for guest registration, front desk, and store procedures while delivering great guest service.
Our front desk registration staff is our guests first line of contact, providing a WELCOMING atmosphere. Strong dedication to guest service, high attention to detail, friendly and helpful and be willing to answer questions, resolve issues & communicate guests’ needs to other departments. ? Provide superior guest service over the telephone and in person, by being
enthusiastic, attentive, friendly and helpful.
Duties:
Greet all guests with a positive attitude and a well-groomed appearance, a
smile, recognition and a proper KOA uniform and name tag.
Handle all guest issues with respect by listening and acknowledging their
concern.
Follow all KOA guidelines and procedures regarding the handling of registrations,
reservations, store sales and refunds.
Follow specific KOA cash and credit card handling procedures and properly use
the computer, cash register, credit card, and various other front desk equipment.
Handle daily, weekly, and monthly scheduled stocking and cleaning programs
as requested by the Guest Services Supervisor, Campground Manager and/or.
Promote local attractions, as well as the KOA system, through Value Kard sales,
referrals to other KOA’s, and being knowledgeable of all national and local
advertising and discount programs.
This job description is not intended to cover or contain a comprehensive listing of
activities, duties or responsibilities. Other duties, responsibilities and activities may
change or be assigned at any time with or without notice.
Required skills
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