Duties & Responsibilities
As with all positions on our team, live Team Outsider’s values, helping to create extraordinary experiences for our guests while performing the responsibilities of your position.
Ensure that all guests and team members are provided with a safe environment at all times.
Manage and mediate all conflicts, directing individuals who cause a disturbance or violate the rules of the campground to leave the property when warranted.
Monitor entrances and exits, and prevent unapproved entry.
Patrol the entire site, checking for unsafe conditions.
Ensure that facilities are opened and / or closed during specified hours.
Respond to emergencies in a prompt and orderly manner.
Properly document any occurrences.
Always maintain a neat and well groomed appearance, wearing appropriate team attire and name tag.
Provide superior guest service by being attentive, responsive and helpful to guests’ needs.
Report all guest problems, requests or complaints to the campground’s General Manager.
This job description is not intended to be a comprehensive list of all required duties, responsibilities and activities. Some of these may change, and others may be assigned by your manager at any time, as required.