Duties & Responsibilities
As with all positions on our team, live Team Outsider’s values, helping to create extraordinary experiences for our guests while performing the responsibilities of your position.
Perform scheduled daily, weekly and monthly cleaning programs for specific buildings and facilities.
Use the right cleaning chemicals appropriate for the items you are cleaning, and only as trained. Do not mix chemicals or use them straight out of the original container. Team members must take appropriate safety measures, and wear personal protective equipment (PPE) as necessary, such as gloves, boots, goggles, etc.
Bring all lost and found items to the main office with site / cabin number and date on them. Valuable items must be given directly to a housekeeping supervisor to ensure it is locked up immediately.
Provide excellent and friendly guest service by being attentive, responsive and helpful to all guests’ needs.
Always greet guests with a smile.
Always maintain a well-groomed appearance, a proper uniform and name tag.
Track and submit to the campground’s General Manager a list of all supplies that must be replenished, (toilet paper, paper towels, garbage bags, cleaning supplies, etc.)
Report all broken or damaged items on the premises and within all campground buildings and facilities.
Report all customer problems, requests or complaints to the General Manager and follow-up as required, to resolve the issue.
This job description is not intended to be a comprehensive list of all required duties, responsibilities and activities. Some of these may change, and others may be assigned by your manager at any time, as required.