Hands-On Operations (Daily Execution)
- Manage all day-to-day operations at Medford / Grants Pass KOA
- Work front desk including reservations, check-ins, and guest communication
- Handle guest issues and ensure high satisfaction and online reputation
- Perform cleaning of facilities, restrooms, and common areas as needed
- Maintain grounds including mowing, blowing, and general upkeep
- Support all operational duties typically handled by work kampers
Team Leadership
- Lead, train, and supervise work kampers and staff
- Build schedules and maintain accountability standards
- Recruit and onboard seasonal and long-term team members
Revenue & Performance
- Drive occupancy and maximize site utilization
- Manage pricing, reservations, and daily revenue activity
- Support leasing and operations at the residential park
Multi-Property Oversight (Growth Phase)
- Assist with operations at two other parks
- Implement consistent systems and operational standards
- Identify opportunities to improve efficiency and profitability
Required Qualifications (Non-Negotiable)
- Prior experience working in or managing RV parks
- Direct experience with KOA systems, standards, or operations
- Strong, verifiable professional references
- Ability and willingness to perform physical, hands-on work daily
- Proven ability to lead a team while actively participating in operations
Preferred Qualifications
- Experience managing multiple properties or teams
- Background in hospitality, campground, or property management operations
- Strong understanding of reservations systems and guest service best practices
- Maintenance and groundskeeping experience