• Determine the number of housekeepers needed to complete tasks within specific time frames.
• Train new employees on proper techniques for various cleaning tasks such as cleaning accommodation units and washing laundry.
• Conduct regular inspections of restrooms, accommodation units, private and public spaces to ensure they are clean and orderly.
• Oversee and complete maintenance requests in a timely manner and in order of priority.
• Ensure supplies are available for use by team members in their work, such as brooms, cleaning agents, and linens.
• Effectively communicate each day’s activities and problems to the GM or AGM. • Establish and maintain good communications and teamwork with fellow associates and other departments within the campground.
• Ensure adherence to quality standards and health and safety regulations.
• Maintain inventory of cleaning supplies and equipment and order replacements when needed.
• Assist the GM in achieving monthly and annual departmental budget requirements.
• Aid GM with hiring and training a diverse team and updating GM on team performance.
• Prepare reports as required, relating to procedures, efficiency, scheduling, attendance, etc.
• Provide great customer service with a focus on improving guest satisfaction.
• Maintains equipment and supply inventories.
• Good organization and time management.
• Maintain property by following the quality assurance manual under the direction of the GM.
• Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.
• Directed by GM, monitor and implement the department safety program, which ensures all OAK employees work in a safe and hazard free environment that complies with various local, state, and federal safety requirements.
Job Detail
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Job ID 54275
Job Description
Living in Western NY has so many things to offer. Grand Island is surrounded by the Niagara River, between Canada and the United States, Buffalo and Niagara Falls. The KOA is within minutes of great fishing, wineries, sporting events and some of the best shops and museums our region has to offer. With so much history along the way you can never get bored.
Energetic and experienced (2 years+) housekeeper wanted to manage our busy housekeeping department. We’re looking for a self-starter to manage the cleaning of restrooms, cabins (including deluxe cabins with linens), and other buildings throughout the campground. While this is a management roll, you shouldn’t be afraid to get a little dirty while getting things clean. Must be able to lift up to 50 pounds and not mind a little hot and cold.
Please apply through www.koa.com/careers
Required skills
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