RESPONSIBILITIES
- Ensures customers receive a high level of service consistent with our customer service philosophy
- Communicate with all staff and management using Microsoft Teams
- Enforce campground policies and implement solutions consistent with goals of park
- Proactive guest management to ensure positive environment for all guests
- Coordinate with Guest Service staff for guest arrivals
- Coordinate with Guest Service staff for problem resolution when applicable
- Utilize creative problem solving skills
- Daily cleaning and maintenance of the restroom facilities
- Janitorial duties on all buildings at the campground
- Cleaning and preparation of deluxe cabins, standard cabins, teepees and deluxe tents including linens for guest arrivals
- Complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground.
Requirements
- Good customer service and communications skills
- Ability to multi task and prioritize
- Able to work with others and work independently
- Professional Appearance and attitude towards guests and fellow team members
- Communicate professionally and patiently
- Be on your feet during shift and able to lift at least 30 lbs.
- Ability to thrive in a fast-paced environment
- Actively communicate both verbally and written
- Must be able to work at high altitude – 7000ft.