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Resources

Frequently Asked Questions

Getting Started

What is Work at KOA?

Work at KOA is a job portal for Kampgrounds of America (KOA) that connects job seekers with opportunities at more than 500 KOA campground locations across the United States and Canada.

Who can use Work at KOA?

Work at KOA is open to anyone interested in working at a KOA campground.

How do I get access to Work at KOA?

Click Sign Up in the upper-right corner of the screen to create an account and begin your job seeker journey.
Note: You must register to apply for KOA positions.

Finding & Saving Jobs

What types of jobs are available at KOA campgrounds?

KOA offers a wide range of opportunities in the outdoor hospitality industry, including campground management, maintenance, recreation, front desk, guest services, housekeeping, and security.

What does "Category" mean?

Category refers to the type of job or duties you're interested in. Categories group similar roles together based on shared responsibilities and required skills, making it easier to find positions that match your interests.

How do saved jobs work?

When viewing a job post, click the bookmark icon to save it. You can view your saved jobs under "My Account" when signed in, and there's no limit to how many jobs you can save. To remove a job, simply click the filled-in bookmark again.

How can I stay up to date with new job opportunities at KOA campgrounds?

There are three ways to set up job alerts:

  • From the home page, scroll to the bottom, enter your criteria, and select Create Alert.
  • Go to Find a Job, apply your desired filters, and select Email Me Jobs Like This.
  • On a specific campground's profile page, enter your email address to receive alerts when that campground posts a new job.

You can save up to 20 different alerts, and you can unsubscribe at any time by selecting Unsubscribe in the alert email.

Can campground owners and managers find my profile?

Yes. When completing your resume, check the box for "Let Employers Find My Resume" to make your profile searchable by campgrounds looking for candidates. If you'd rather keep your resume private, just leave that box unchecked.

Applying

How do I apply for a job at a KOA campground?

You must be a registered user to apply.

  1. Sign up and create or upload a resume in the system.
  2. Select Find a Job from the top navigation.
  3. Filter your search by category, location, type, or other criteria.
  4. Select the position that best matches your skills and experience.
  5. Click Apply Now.

Note: For corporate-owned properties, you'll be redirected to Dayforce, KOA's internal hiring system, to complete your application.

Can I apply for more than one job at KOA?

Yes, you can apply for as many opportunities as you'd like on workatkoa.com. To improve your chances, focus on positions that closely match your skills and experience.

What is the difference between a team job and an individual job?

Team jobs are designed for two people traveling and working together at the same campground in different positions. Individual jobs are for a single applicant seeking work at a campground.

What information will be required or requested?

All campgrounds will request your resume or a summary of your work experience. After an interview, some campground owners or managers may also ask for references or additional background information.

How long does it take to hear back from a KOA campground after applying for a job?

Response times vary by position and location. You may hear back within a few days, or it may take several weeks while applications are reviewed and interview candidates are selected.

Do I need a resume to apply?

Yes, a resume is required to apply for any position. After you sign up, you'll complete your resume, either by uploading an existing file or entering your work history and skills directly online. No separate document is needed if you build your resume within the system.

Can I upload more than one resume?

Yes, you can upload multiple resumes. Use clear, descriptive titles so you can choose the right one for each application.

Is it necessary to upload a cover letter?

No, a cover letter is optional. While you can't upload one as a separate document, you can enter a cover letter directly in the application after selecting Apply Now.

How do I know if I'm qualified for a job at a KOA campground?

Each job listing includes a detailed description of the duties and qualifications required. Read the post carefully to determine whether it matches your experience before applying.

How can I apply for jobs with the KOA Corporate office?

Visit the Careers page (opens in new tab) to view current openings, including positions with KOA Corporate and opportunities posted by corporate-owned campground properties.

What happens to my applications if I delete my profile?

If you delete your profile from your account settings, any applications you've submitted will be removed from those job postings as well.

Working at KOA

What benefits does KOA offer to its employees?

Most KOA campgrounds are independently owned and operated, so each location sets its own staffing, compensation, and benefits. Please read each job description carefully for position-specific details, or reach out to the campground directly with questions.

Does KOA offer training for new employees?

Yes, KOA provides training for new employees to help them build the skills and knowledge needed to perform their job duties effectively.

How can I contact the KOA campground if I have questions about the job application process?

Each campground profile includes a link to that campground's website, where you can find specific contact information.

Service Animals & ADA

The US Department of Justice (DOJ) has provided an ADA technical assistance document addressing questions about service animals. This information is valuable for all KOA Owners and Managers to review and share with their staff. The link provided will direct you to the DOJ website, or you can click on the PDF link to obtain a printable version of the document.

Frequently Asked Questions about Service Animals and the ADA aims to further assist covered entities and people with disabilities in understanding how the ADA's service animal provisions apply to them. The document answers questions that continue to be asked since the publication of the Department's 2011 document, Revised ADA Requirements: Service Animals.

For more information about the ADA, visit https://ada.gov or call the Department's toll-free ADA Information Line at 1 (800) 514-0301 or 1 (800) 514-0383 (TDD).