RESPONSIBILITIES
• Ensures customers receive a high level of service consistent with our customer service philosophy
• Communicate with all staff and management using Microsoft Teams
• Enforce campground policies and implement solutions consistent with goals of park
• Proactive guest management to ensure positive environment for all guests
• Coordinate with Guest Service staff for guest arrivals
• Coordinate with Guest Service staff for problem resolution when applicable
• Utilize creative problem solving skills
• Daily cleaning and maintenance of the restroom facilities
• Janitorial duties on all buildings at the campground
• Cleaning and preparation of deluxe cabins, standard cabins, teepees and deluxe tents including linens for guest arrivals
• Complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground.
Requirements
• Good customer service and communications skills
• Ability to multi task and prioritize
• Able to work with others and work independently
• Professional Appearance and attitude towards guests and fellow team members
• Communicate professionally and patiently
• Be on your feet during shift and able to lift at least 30 lbs.
• Ability to thrive in a fast-paced environment
• Actively communicate both verbally and written
• Must be able to work at high altitude – 7000ft.