- Ensures customers receive a high level of service consistent with our customer service philosophy
- Help to ensure the safety of guest and campground property with attentive observation and action
- Coordinate with all staff for guest arrivals
- Coordinate with all staff for problem resolution when available
- Learn and operate Campground Management system
- Communicate with all staff and management using Microsoft Teams
- Enforce campground policies and implement solutions consistent with goals of park
- Proactive guest management to ensure positive environment for all guests
- Assist guests with arrival, check-in and departures
- Housekeeping duties to include the cleaning and preparation of our deluxe cabins and classic cabins
- Laundry of linens used in deluxe accommodations
- Light janitorial duties around the park
- Other duties as assigned by manager to ensure a successful guest experience
Requirements
• Good customer service and communications skills
• Able to work with others and work independently
• Licensed Driver-able to operate light vehicles safely on and off property
• Professional Appearance and attitude towards guests and fellow team members
• Communicate professionally and patiently
• Be on your feet during shift and able to lift at least 50 lbs.
• Ability to thrive in a fast-paced environment
