Guest Service Extraordinaire Team Members – 2025 Season

Either Full- or Part-Time Coloma / St. Joseph KOA Holiday posted 4 weeks ago in Food Service , in Front Desk , in General , in Guest Services , in Housekeeping , in K2 Reservation Software , in Outside Maintenance , in Security , in Store
  • Post Date: August 22, 2024
  • Apply Before: October 12, 2024
  • 10 Application(s)
  • View(s) 282

Job Detail

  • Job ID 103280
  • Responsibilities

    If you…

    -Are an engaged listener and effective communicator with a diverse guest demographic

    -Are self-motivated and take initiative to do a task

    -Have a flexible mindset and able to work AM/PM Shifts (open 8am-9pm during peak season)

    -Are willing to jump in where there is a need

    -Have an eye for detail

    -Have a positive team player attitude

    And would enjoy…

    -Providing exceptional guest service in person and on the phone

    -Cross training in all positions which includes: Front Desk, Café, Activities, Housekeeping, Grounds/Delivery and Night Security (There are some physical requirements as you will be cross trained in multiple positions)

    -Multi-tasking in what is at times a fast-paced environment

    -Familiarizing yourself and promoting local attractions, KOA Rewards & Promotions and selling site types that will best meet our guests’ needs

    -Taking pride in helping keep our facilities and grounds immaculate

  • Compensation/Benefits

    We offer…

    -A full hook up site in exchange for 10 hours of work performed each week. This is an actual guest site for your enjoyment, not one in an otherwise undesirable location in our park.

    -32- 40 hours per week per person during peak season (hours will vary in spring/fall shoulder seasons)

    -Hourly pay starting at $15/hour for hours above site costs.

    -FREE laundry

    -20% employee discount on propane and all other general store/cafe purchases

    -At least two consecutive days off per week so you can personally enjoy the area/or travel (excluding weekends/holidays)

  • Conditions RV Required
  • Job Length Seasonal (4-6 months)
  • Job Start Date 04/07/2025
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Job Description

Here are a few excerpts from our recent guest reviews…

-“Staff is very friendly and they keep the park clean!”
-“The staff at this KOA are above friendly, helpful and all around kind people. If we need anything at this campground, they are right there and smiling to help us.”
-“The staff was incredibly friendly, helpful, and approachable.”
-“The staff was very friendly and helpful. Great amenities and activities, especially for children. The grounds were beautiful and well maintained.”

Do you see yourself fitting the expectation our guests have of our amazing staff and campground?  If so…we would love to hear from you!! 

 

Please EMAIL your resume to [email protected] along with why you feel you would be a good fit for our 2025 team.  We are reviewing incoming resumes and will be contacting potential candidates.  **Please note-I am only reviewing resumes that are sent directly to the email listed above.**

 

Located in SW Michigan, our family owned & operated, nationally recognized campground is the closest KOA to beautiful Lake Michigan. We are just minutes away from several beaches in the St Joseph and South Haven areas as well as many farms and wineries/micro-breweries. A wooded setting with mature trees throughout the park provides shade on hot summer days, and our family friendly atmosphere makes us the place to be! We are also a proud supporter of Care Camps and being part of our team gives you a chance to bring hope, healing and the joy of camping to kids with cancer.

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Required skills

Computer/Technology Food Service K2 Reservation Software Landscaping Merchandising Security

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