Provide superior guest service over the telephone and in person, by being enthusiastic, attentive, friendly and helpful.
Greet all guests with a positive attitude and a well-groomed appearance, a smile, recognition and a proper KOA uniform and name tag.
Handle all guest issues with respect by listening and acknowledging their concern.
Follow all KOA guidelines and procedures regarding the handling of registrations, reservations, store sales and refunds.
Follow specific cash and credit card handling procedures and properly use the computer, cash register, credit card, and various other front desk equipment.
Handle daily, weekly, and monthly scheduled stocking and cleaning programs as requested by the Guest Services Supervisor, Campground Manager and/or Owner(s) for all front office and store facilities.
Promote local attractions, as well as the KOA system, through Value Kard sales, referrals to other KOA’s, and being knowledgeable of all national and local advertising and discount programs.
This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Front Desk/Store/Registration
Full-Time Only Wisconsin Dells KOA Holiday posted 6 months ago in Front Desk , in General , in Guest Services , in K2 Reservation Software , in Other , in Store ShortlistJob Detail
-
Job ID 33277
Job Description
Come be part of the team at the beautiful Wisconsin Dells KOA Holiday in Wisconsin Dells, WI. Known for it’s beautiful scenery, but probably known better as the “Waterpark Capital of the World!” Responsible for guest registration, front desk, and store procedures while delivering great guest service. Job will run from April 15, 2024 to November 1, 2024 (dates negotiable)
Required skills
Other jobs you may like
-
Front Desk Full Time or Seasonal Full Time
- @ Boulevard / Cleveland National Forest KOA Holiday
- California, SOUTH WEST US, 91905