Front Desk/Registration Coordinator

Full-Time Only Port Lavaca / Matagorda Bay KOA Holiday in Front Desk , in Guest Services , in K2 Reservation Software , in Security , in Store
  • Apply Before: February 29, 2024
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Job Detail

  • Job ID 33246
  • Responsibilities

    Efficiently manage check-in/check-out procedures following established policies.
    Handle phone inquiries, providing information on guest services, packages, and promotions.
    Resolve guest complaints promptly to ensure satisfaction.
    Demonstrate knowledge of park accommodations, departmental operations, and upcoming events.
    Ensure accuracy and security of contracted monies, verify reservation information.
    Use KOA K2 Kampsight system for adjustments, paid-outs, corrections, and generating reports.
    Direct guests to their designated site or cabin.
    Maintain store appearance, including inventory management and pizza preparation.
    Communicate relevant guest information to other departments.
    Work flexible hours, including nights, weekends, and holidays.
    Possess expertise in using the KOA K2 Kampsight system.

    Previous hospitality industry experience preferred.
    Strong communication and customer service skills.
    Familiarity with the KOA K2 Kampsight system.
    Ability to stand and walk for extended periods.
    Flexibility to work evenings, weekends, and holidays.

    If you’re a proactive, organized individual with a passion for delivering exceptional guest experiences, apply now to join our dynamic team and contribute to creating memorable moments for our guests.

  • Compensation/Benefits

    The rate of pay starts at $11 per hour – Paid $10 for every hour worked and once the agreement date is met, you will receive $1 for every hour you work. FHU Site is free with a minimum of 30 hours a week (all hours worked paid), you will pay monthly electricity at .14 cents per kilowatt hour, 20% off store and merchandise (coin-operated machines, propane, tobacco, and alcohol are excluded), and a minimum of three KOA logo shirts are supplied. Port Lavaca/Matagorda Bay KOA Holiday has limited sites allotted for our team members. The Hiring Manager assigns all sites based on our campground needs.

  • Conditions RV RequiredPartner Jobs Available
  • Job Length Seasonal (4-6 months)
  • Job Start Date 04/01/2024
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Job Description

Join our team at the Port Lavaca/Matagorda Bay KOA Holiday! A hidden gem where the country meets the bay. We have stunning bay views, wonderful fishing opportunities, and the potential for dolphin sightings, our campground is a delightful escape for visitors. Our location accommodates seven park models, a glamping tent, an RV rental, five baths/showers, a guest laundry, an arcade, a clubhouse, a pizza café, and watersports.

We are seeking enthusiastic individuals with excellent people skills, a strong work ethic, and a willingness to contribute wherever needed. The positions available include roles in Housekeeping, Activities/Backup Housekeeping, Front Desk/Registration (Full-time), and Maintenance for the upcoming spring and summer seasons. The positions can be part-time or full-time. Starting at 16 hours and up to 40 hours a week. There’s also the exciting possibility of extending your stay through the winter.

Come be a part of our vibrant team and contribute to creating memorable experiences for our guests against the backdrop of bay views!

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Required skills

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