Job Detail
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Job ID 174152
Responsibilities Key Responsibilities:
- Greet and check in/out guests in a friendly and efficient manner
- Manage reservations by phone, email, and in-person using campground reservation software
- Provide information about campground amenities, local attractions, rules, and activities
- Handle payments, refunds, and balancing the cash drawer
- Respond to guest questions, requests, and concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams regarding site status and guest needs
- Keep the front office, lobby, and retail area clean and organized
- Sell basic merchandise, firewood, and other campground items and perform routine stocking, organization, and cleaning of retail areas
- Answer phones and return messages in a timely and courteous manner
- Assist in enforcing campground policies to ensure a safe and enjoyable environment
- Maintain accurate records and logs, including incident reports when needed
Qualifications:
- Previous experience in hospitality, customer service, or front desk required
- Previous KOA/K2 experience preferred
- Strong interpersonal and communication skills
- Comfortable using computers, phones, and point-of-sale systems
- Reliable, punctual, and detail-oriented
- Ability to remain calm and helpful in busy or stressful situations
- Must be able to work weekends, holidays, and peak season hours
- Knowledge of the local area and outdoor recreation is a plus
Compensation/Benefits Compensation:
- Hourly Wage starting at $16.00
- Complimentary on-site activities such as go-karts and mini-golf
- Pool & Spa
- Full Hook-up RV site provided for $200/month and partially refundable with completion of seasonal contract
- Free staff laundry, 25% employee store discount, discounted propane
- Employment Dates: April 2026 – October 2026, could be somewhat flexible
Conditions Partner Jobs Available
Job Length Seasonal (4-6 months)
Job Start Date 01-05-2026
Job Description
Working at the Williams KOA means living in a classic Route 66 town surrounded by cool mountain air, towering pines, and wide-open space far from the noise of the city. At 6,700’ elevation, Williams offers a relaxed small-town vibe with vintage neon, cozy diners, and a welcoming community, all wrapped in hundreds of thousands of acres of Kaibab National Forest. You’re just one hour from the Grand Canyon and about 1.5 hours from Sedona, with endless opportunities for hiking, biking, off-roading, stargazing, and exploring some of Northern Arizona’s most iconic landscapes.
Circle Pines KOA is seeking a friendly, organized, and customer-focused Front Desk / Guest Services Representative to be the first point of contact for our guests. This role is central to creating a welcoming and helpful environment, ensuring all visitors have a smooth check-in, enjoyable stay, and positive overall experience. Couples are preferred as we have recreation, maintenance, and housekeeping opportunities available as well.
If you enjoy working with people, problem-solving, and being part of a close-knit team in an outdoor setting, we’d love to hear from you!
