Front Desk Full Time or Seasonal Full Time

Full-Time Only Boulevard / Cleveland National Forest KOA Holiday posted 2 months ago in Front Desk , in Guest Services , in K2 Reservation Software
  • Post Date: October 4, 2024
  • Apply Before: October 31, 2024
  • 12 Application(s)
  • View(s) 378

Job Detail

  • Job ID 111005
  • Responsibilities 

    Front Desk Responsibilities:

    • Greet guests, manage reservations, and handle check-ins/outs with professionalism and a welcoming attitude.
    • Learn, operate and manage reservations in the K2 system
    • Ensure compliance with culture of love and positivity 
    • Participate in team sessions and learn our Campground Management system.
    • Enforce KOA policies, working closely with the General Managers to maintain quality standards
    • Manage cashier duties for souvenir sales and restocking merchandise.
    • Coordinate with Guest Services for problem resolution.
    • Proactively manage guest relations to ensure a holiday-like experience for all.
  • Compensation/Benefits 

    What We Offer:

    • Base Salary: $1500/month
    • Monthly Bonus Opportunity: Earn 1% of 30% of total gross revenue starting at $50,000/month, capping at $300,000/month and increases with each $10,000 increase in revenue each month, reviewed monthly.
    • Additional Skill-Based Bonuses: Earn more for skills in wellness, music, arts, and more TBD.
    • RV Site Accommodations: Stay at a fully-equipped RV site with water, sewer, and subsidized electricity.
    • Serene Work Environment: Work in the tranquility of nature, with all the health benefits that come with it.

    1 Month Trial: All potential employees must complete a month trial to be eligible for full-time employment, and to ensure that the employee will fit into the culture and get along with existing staff. $1500 will be paid to the temporary employee upon completion of 1 month trial

  • Conditions  RV Required 
  • Job Length  Long-Term (6-12 months)
  • Job Start Date  10/07/2024
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Job Description

Are you passionate about the great outdoors and skilled in providing top-notch customer service? Boulevard/Cleveland National Forest KOA is seeking a versatile and enthusiastic couple to join our team to manage the front desk, with proficient computer skills and a passion for excellent customer service. Our unique campground is situated in the woods, surrounded by plenty of serene wildlife, plants and farm animals. 

 

At our campground, we believe in fostering a positive and welcoming environment. We’re open to new ideas and encourage role rotation to ensure a happy team—and by extension, happy campers!

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Attached Files

Required skills

Bilingual (English and Spanish) a plus Excellent customer service, communication, and organizational skills. Intermediate computer proficiency including email, internet, spreadsheets, and word processing

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