Front Desk/Guest Services Team

Either Full- or Part-Time Charlotte / Fort Mill KOA Journey posted 2 days ago in Guest Services
  • Post Date: June 18, 2025
  • Apply Before: July 18, 2025
  • 6 Application(s)
  • View(s) 403

Job Detail

  • Job ID 119398
  • Responsibilities 

    Guest Services

    • Escort guest to sites 
    • Deliver firewood,  
    • Maintain pool chemicals,  
    • Picking up site trash,  
    • Clean sites for arrivals 
    • Emptying trash cans at gas station.  
    • Must be able to lift 50 lbs. 
    • Willing to work some weekends and holidays 
    • Light maintenance 
    • Must work 3 days per week, couples will have same days off 

    Front Desk

    K2 software experience preferred but will train

    Customer service

    Computer skills

    Answer phones

    Campground knowledge preferred

     

     

  • Compensation/Benefits 
    • • $12.00 per hour
      • Charge free campsite in long-term area, back-in 50 –amp (minimum 3-day work week)
      • 10% discount on all general merchandise in the convenience store.
      • $10.00 per pay week for laundry
      • Access to all KOA amenities
      NOT INCLUDED
      • Electricity flat rate of $50.00 a month due 1st of each month
      • Propane at cos
  • Conditions  RV Required 
  • Job Length  Seasonal (4-6 months)
  • Job Start Date  07-01-2025
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Job Description

Provide superior customer service by telephone and in person, being enthusiastic, attentive, friendly and helpful.
Greet all guests with a positive attitude and a well-groomed appearance, a smile, recognition and a proper KOA uniform
and name tag.
Follow all KOA guidelines and procedures regarding the handling of registrations, reservations, store sales and refunds.
Follow specific cash and credit card handling procedures and properly use the computer, cash register, credit card, and
various other front desk equipment. Other duties, responsibilities and activities may change or be assigned at any time
with or without notice.
Fort Mill, SC is a great place with a variety of attractions close by. Looking for outside adventure we have Anne Springs
Close Greenway, Whitewater Center, Landsford Canal State Park and Lake Wylie. Like rollercoasters and waterparks?
We are 15 minutes away from Carowinds amusement park. Like the city life we are 30 minutes from Charlotte NC.
These are just a few things you can check out on your day off!

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Required skills

Communication/writing friendly customer service skills fun, high energy, creative, engaging organized, cleanliness, good communication, professionalism

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