No experience necessary!
Front Desk Staff:Â Â
Front Desk Staff are responsible for guest registration, front desk, store point-of-sale, stocking and store housekeeping. Computer and customer service experience are preferred as the job requires use of the Kampsight and Point of Sale systems. All employees must be able to handle light to medium lifting and work with cleaning materials. Must be able to stand, bend and kneel for long periods of time. Duties include:
- Provide superior guest service over the phone and in person by being enthusiastic, attentive, friendly and helpful.
- Operate KOA’s K2 Registration system.
- Operate the gift shop Point of Sale system.
- Present a professional appearance with proper KOA uniform.
- Report all customer problems, requests, or complaints to the owner/manager.
- Follow campground/KOA guidelines and procedures.
- Promote the KOA system by Value Kard sales and referrals to other KOA’S.
- Perform light store cleaning.
- Perform other duties assigned by the campground manager/owner.
- Present a friendly and helpful attitude to camping guests even when not on duty.
- Promote a team environment.