Manage all campground operations to ensure the highest level of guest satisfaction.
Prepare reports as required, relating to procedures, efficiency, scheduling, attendance, etc.
Provide great customer service while improving guest satisfaction and raising the Net Promoter Score (NPS).
Maintain property by following the quality assurance manual under the direction of the General Manager.
Ensures employees work in a safe and hazard-free environment that complies with various local, state, and federal
safety requirements.
Manage key performance indicators (KPIs) for your campground and your team. Review daily reports and work to
finalize weekly and monthly reports.
Oversee expense management for your campground, including the submission of accurate weekly expense
reports. Recommend, oversee and implement capital improvement and other infrastructure projects.
Salary range $18.00 – $20.00 per hr DOE
RV Needed
DESCRIPTION
Steamboat Springs is a beautiful area, our campground is a bustling place in the summer and we are open year round providing campsites, lodges,rustic cabins and chalets. Our team is diversified, and experienced. We do experience significant snowfall in winter so please consider before applying.
The Assistant Manager is responsible for managing the day-to-day operations of all departments and making
sure they run smoothly and efficiently. Tasks may include assistance with staffing, inventory management,
maintenance, safety, housekeeping, guest services, front desk, and recreation. This is a supervisory role where the
Assistant General Manager will work with the General Manager to define goals, communicate objectives, and lead a
team. The Assistant General Manager needs to be a dynamic individual that is people oriented and committed to
managing by facts and making data-driven decisions.
Assistant Manager
Full-Time Only Steamboat Springs KOA Holiday posted 5 days ago in Campground Management , in Front Desk , in General , in Guest Services , in K2 Reservation Software , in Store ShortlistJob Detail
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Job ID 54581
Job Description
The Assistant Manager is responsible for managing the day-to-day operations of all departments and making sure they run smoothly and efficiently. Tasks may include assistance with staffing, inventory management, maintenance, safety, housekeeping, guest services, front desk, and recreation. This is a supervisory role where the Assistant Manager will work with the General Manager to define goals, communicate objectives, and lead a team.
The Assistant Manager needs to be a dynamic individual that is people oriented and committed to
managing by facts and making data-driven decisions.
Required skills
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