🌞 Guest Experience Specialist – Front Desk (Start Now, Stay Through Winter!)

Either Full- or Part-Time San Antonio / Alamo KOA Holiday posted 3 weeks ago in Front Desk , in General , in Guest Services , in K2 Reservation Software , in Other , in Store
  • Post Date: April 29, 2025
  • Apply Before: June 30, 2025
  • 10 Application(s)
  • View(s) 528

Job Detail

  • Job ID 118381
  • Responsibilities 
    • Greet and welcome all guests coming into the registration/office area.
    • Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards.
    • Clean and stock store throughout the day.
    • Answer inquiries from guests via phone, email, SMS and in person.
    • Establish and maintain communication with fellow team members and utilize proper radio etiquette.
    • Oversee and ensure that all guests are checked in/out in a friendly and courteous manner.
    • Maintain high standards of professionalism, customer service, quality and cleanliness.
  • Compensation/Benefits 

    • 💲 Compensation & Perks

      • Earn up to $13/hour (includes $12/hour wage + $1/hour bonus paid at end of season with completed commitment)

      • Starting wage is open to discussion based on experience

      • FREE RV site included (you only pay for electric)

      • Discounts and perks at KOA locations

      • Be part of a family-owned campground with over 50 years of history

      • Warm winters, sunny skies, and a supportive, team-oriented work culture

  • Conditions  RV Required Partner Jobs Available 
  • Job Length  Long-Term (6-12 months)
  • Job Start Date  05-04-2025
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Job Description

Looking for your next adventure? Join us at the award-winning San Antonio/Alamo KOA Holiday as a Guest Experience Specialist at the front desk! This is a rare opportunity to join us for the summer season — and if it’s the right fit, you’ll have the option to stay on through our busy and beautiful winter camping season.

This position is perfect for someone who thrives in a fast-paced hospitality environment, loves helping people, and enjoys the outdoors — all while being part of a supportive, family-owned campground team in sunny Texas.

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Required skills

Cash Handling computer skills Conflict Resolution Customer Service Fast Paced Front Desk Guest experience K2 organization Phone Etiquette Retail time management

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