2025 Summer Front Desk Position – San Antonio Alamo KOA

Full-Time Only San Antonio / Alamo KOA Holiday posted 3 days ago in Front Desk , in General , in Guest Services , in K2 Reservation Software , in Other , in Store
  • Post Date: December 1, 2024
  • Apply Before: January 30, 2025
  • 3 Application(s)
  • View(s) 37

Job Detail

  • Job ID 118381
  • Responsibilities 
    • Greet and welcome all guests coming into the registration/office area.
    • Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards.
    • Clean and stock store throughout the day.
    • Answer inquiries from guests via phone, email, SMS and in person.
    • Establish and maintain communication with fellow team members and utilize proper radio etiquette.
    • Oversee and ensure that all guests are checked in/out in a friendly and courteous manner.
    • Maintain high standards of professionalism, customer service, quality and cleanliness.
  • Compensation/Benefits 
    • Competitive wages start at $12 to be discussed during interview – DOE
    • Hours range from 32-40 hours, or 4-5 days a week depending on operational needs.
    • Full Hook up site provided.  Just pay metered electric.
    • Free Laundry
    • Discounts in store, café and propane
    • Uniform shirts provided
  • Conditions  RV Required Partner Jobs Available 
  • Job Length  Long-Term (6-12 months)
  • Job Start Date  04/14/2025
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Job Description

Come join the San Antonio Alamo KOA team!  Located in the heart of Texas, the San Antonio Alamo KOA is a great launch pad to see all that San Antonio and Hill Country has to offer.  Just a few miles from the famous Alamo and Riverwalk.

Our Front Desk Guest Services team members provide attentive and courteous service to all guests during their stay.  Front desk team members make and confirm reservations, register guests, collect payments, retail sales through the camp store.  Additionally, team members should be comfortable assisting guests with complaints or problems during their stay. Experience with resale and cash handling preferred.

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Required skills

Cash Handling computer skills Conflict Resolution Customer Service Fast Paced Front Desk Guest experience K2 organization Phone Etiquette Retail time management

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