2025 Season of Fun

Either Full- or Part-Time Townsend / Great Smokies KOA Holiday posted 2 weeks ago in Food Service , in Front Desk , in General , in Guest Services , in Housekeeping , in K2 Reservation Software , in Outside Maintenance , in Recreation , in Security , in Store

Job Detail

  • Job ID 133773
  • Responsibilities 
    • Greet and welcome all guests in accordance with KOA standards.
    • Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards.
    • Prepare reports as required, relating to shift check-list, and down-time reports.
    • Answer inquiries from guests regarding campground amenities and local attractions.
    • Fully comprehend and be able to operate all relevant aspects of the campground property management system.
    • Ensure logging and delivery of all messages, packages and mail in a timely and professional manner.
    • Be familiar with all in-house groups.
    • Establish and maintain good communications and teamwork with fellow associates and other departments within the campground and utilize proper two-way radio etiquette at all times.
    • Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
    • Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures.
    • Notify management of any pertinent information related to daily shift activities.
    • Maintain high standards of professionalism, customer service, quality and cleanliness.
    • Maintain store displays and inventory control as directed, and communicate ideas and guest feedback.
    • Increase revenues through up-selling strategies and profitability of ancillary income.
    • Maintain health standards and ensure guests and team members are in a safe and secure environment.
    • Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.

  • Compensation/Benefits 
    We currently have all positions available for the 2025 season beginning April 2025 and running until the middle of November 2025, depending on your needs. We are a very busy campground open all year. We will cross train all workampers to be able to successfully fulfill all roles on property.  KOA requires site rental fee of $92.30 per pay period per couple. Typically, we schedule workamper couples for 32 hours per week per person.  After the site rental deduction, remaining hours are paid at an hourly rate. Our workamper positions start at $12.25 per hour. We only have a small number of sites available for workampers so we do prefer couples to both be team members.
    We are able to offer discounts to some area (Pigeon Forge/Sevierville) attractions such as Dollywood, Stampede, Titanic, etc. We offer a 20% discount (except gas, beer, tobacco) in our convenience store.
  • Conditions  RV Required 
  • Job Length  Seasonal (4-6 months)
  • Job Start Date  01-04-2025
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Job Description

Join our team for the 2025 Season of Fun! We are hiring for various positions at KOA in Townsend, TN. Apply now at koa.com/careers to be part of the adventure! 🏕️✨ #NowHiring #KOASeasonOfFun

Experience the stunning views of the Great Smoky Mountains right from your doorstep at our award-winning property in Townsend, TN! With a Net Promoter Score of 89 for our ‘World Class Service’, our team is dedicated to providing exceptional customer service. Indulge in the best fudge in the Smokies made on-site! Join us for themed weekends and exciting activities. Stop by our Marathon convenience store and gas station, the perfect first retail stop after exploring the National Park. #GreatSmokyMountains #TownsendTN

At KOA, we cherish the opportunity to create unforgettable memories for our guests. Our volunteer chaplain couple offers support and encouragement to both our team members and camping guests. Plus, we provide complimentary uniform shirts. If you thrive on connecting with others, Townsend is the perfect place for you! 🏕️✨ #KOA #Hospitality #MemoriesInTheMaking

Please visit our website to complete the application process  http://www.koa.com/careers

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