📢 Front Desk Guest Service Representative – Immediate Hire / Through Summer

Either Full- or Part-Time San Antonio / Alamo KOA Holiday posted 13 hours ago in Front Desk , in Guest Services , in K2 Reservation Software , in Recreation , in Store
  • Post Date: December 16, 2025
  • Apply Before: April 1, 2026
  • 11 Application(s)
  • View(s) 542

Job Detail

  • Job ID 153024
  • Responsibilities 

    🏕️ About the Role
    You are the first and last impression of our campground. Your work directly shapes the guest experience.

    Responsibilities include:

    • Welcoming guests with professionalism, warmth, and accuracy
    • Managing check‑ins/outs, reservations, and site assignments
    • Processing payments and maintaining accurate records
    • Resolving guest concerns calmly and efficiently
    • Supporting store cleanliness, inventory, and merchandising
    • Communicating with all departments via radio and team systems
    • Contributing to a positive, efficient, and supportive team culture
  • Compensation/Benefits 

    • 💲 Compensation & Perks

      • Earn up to $13/hour (includes $12/hour wage + $1/hour bonus paid at end of season with completed commitment)

      • Starting wage is open to discussion based on experience

      • FREE RV site included (you only pay for electric)

      • Discounts and perks at KOA locations

      • Be part of a family-owned campground with over 50 years of history

      • Warm winters, sunny skies, and a supportive, team-oriented work culture

  • Conditions  RV Required Partner Jobs Available 
  • Job Length  Long-Term (6-12 months)
  • Job Start Date  01-05-2026
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Job Description

📢 Now Hiring: Summer Front Desk Guest Service Representative
San Antonio / Alamo KOA Holiday
Start May 1st | Commit Through Summer (Option to Extend Through Winter)

Looking for a fun summer position that keeps you out of the Texas heat while still enjoying the campground lifestyle? Come join the front desk team at the San Antonio / Alamo KOA Holiday, one of KOA’s most awarded and well-reviewed parks!

This role is primarily indoors in a climate-controlled environment and is perfect for friendly, detail-oriented people who love helping guests and being part of a close-knit, supportive team.

Have a son or daughter stationed in Military City, USA? Want to spend more time near friends, family, or grandchildren? Or maybe you’re simply ready to experience the rich culture, food, history, and energy of San Antonio.

At the Alamo KOA Holiday, you get all the advantages of living in a major city—shopping, entertainment, healthcare, and attractions—while coming home each day to a peaceful, welcoming oasis. It’s the best of both worlds: big-city access with small-community campground charm.

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Required skills

Ability to Work Independently Accountability & Dependability Attention to detail Cash Handling Accuracy Computer Literacy (Microsoft Office, Internet,, Email) Conflict Resolution & Problem Solving Customer Service Excellence Flexibility with Shifts (Evenings, Weekends, Holidays) KOA K2 System Proficiency (Preferred not required) Professional Phone & Email Etiquette Reservation & Point-Of-Sale (POS) System Experience Retail Merchandising & Store Presentation Strong Verbal & Written Communication Team Collaboration & Radio Communication Time Management & Multi-tasking

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