About Della Gill
-
Viewed 160
Education
-
2008 - 2009
Mott Community College
Associates Degree
I have an Associates Degree in Criminal Justice, Minor in Substance Abuse & Juvenile Justice.
Work Experience
-
2025 - Present
KOA Covert/South Haven MI
Rec Coordinator/Guest Services
Plan, organize, and implement recreational activities and programs, often for guest and their families
staying at the campground. Drive the barrel train for the children and their families.
Welcoming and assisting guests, handling check-ins and check-outs, and addressing inquiries and
complaints. -
2024 - Present
Lionheart MMA & Fitness
After School Counselor/Bus Driver
Drive bus to pick up kid’s from school to bring them to the facility for after school fitness & classes.
Monitor, supervise and entertain kid’s after school with inside and outside activities. -
2021 - 2023
First Baptist Church
Offic Manager
*Attended weekly all-staff meetings and prepare detailed meeting minutes
• Speak with church members and general public regarding church services, special events,
and programs; discuss faith-related topics with members and prospective members
• Conduct Benevolence program to provide electricity, water, and other bill assistance;
utilize Charity Tracker to create food pantry and Benevolence appointments and maintain
client records
• Maintain Sunday school attendance records and memberships with ACS and People
Planner; manage and edit the Mailchimp account; send weekly email updates to members
• Design the bulletin for weekly worship services through Canva; prepare sermon slides
through ProPresenter; upload sermon videos to the church’s YouTube account -
2017 - 2021
BJ'S Wholesale Club
Member Service Manager
Motivated and led team members to reach their full potential in daily tasks
Instructed employees regarding work procedures; trained employees on cash register
duties, client memberships, store credit card accounts, and opening/closing duties
Delegated tasks to ensure each team member performed their duties to maintain high
company standards; reviewed the performance of each team member, provided
constructive feedback
Supervised team members in the successful execution of membership programs to exceed
daily goals and ensure excellent customer service -
2000 - 2017
Kohl's Dept. Store
Customer Service
Created an exceptional customer service environment for all clients
Processed customer transactions accurately and efficiently
Upheld high communication standards at the service center; handled customer concerns
and complications in compliance with detailed company policies and procedures
Balanced and processed refunds, cash deposits, and currency orders; completed daily
reports to maintain accurate records of all transactions
