Bachelor's Fine Arts

Major Music Theory and Composition - Aaron

Business Management Bachelor's Degree

Bachelor's Degree in Business Management, Minor Latin American Studies - Tami

Campground Management

Campground Management
• Oversee daily operations of campground
• Identify and address property issues
• Act as the face of the property for incoming guests and resolve any guest related issues
• Schedule & Payroll
• Update Website
• Suggest and oversee campground projects and improvements
• Hire and train all new employees
• K2 Training & Maintenance
• Weekly Management Meeting
• Coordinate landscape projects
• Maintain/Order store inventory
• Weekly walkthrough of property
• Meet & exceed all KOA Quality Assurance Items to achieve Founders & Presidents Level Awards
• Identify and address guest issues including escalated issues referred by Security
• Coordinate and run the ‘Bar Cart’ with ServSafe certification

General Front Office Skills:
• Answer phone calls and respond to inquiries; Check In/Check Out
• Reservations – K2 (KOA), Premier Campground, CampSpot, etc in high volume environments
• Opening/Closing Duties
• Cash Handling
• Landscape ‘beautifying’
• Coordinate, supervise & sell memberships and events
• Retail Store Merchandising & Cleaning
• Training
• Excellent Communication & Computer Skills
• Certification for Safe Sale & Service of Alcohol and Food Service (ServSafe/TIPS)
• Maintain the highest level of customer service at all times

Grounds Maintenance/Guest Services:
• 360 Mower Lawn Maintenance, Tractor Operation
• Minor Electrical & Plumbing, Propane Fills
• Escorts & General Customer Satisfaction
• Site turnover Departures/Arrivals, Firepit & Grill Maintenance and Cleaning
• Clean Cabins & Restrooms
• Daily Pool Service & Maintenance

Workamper

Opening & closing duties
Cash handling
Food prep and kitchen organization
Wood fired pizza prep
Barista duties
Short term workamping gig

Guest Services and Maintenance

Proficient in all KOA Guest Services functions
K2 highly proficient
Site turnover
Wood delivery
Landscape
Opening & closing duties
Staff training

Camp Host

Reservations and customer service in high volume office
Concierge services
White water rafting coordination and scheduling
Outdoor maintenance
Night walk thrus

Camp Host

Guest experience specialist/Reservations in high volume environment
Retail
Campground and landscape maintenance
Lobster bake for guests
Refurbished wooden boat as a side job for the campground owners