EXPECTED RESULTS
- All guests are greeted immediately with friendly, helpful and professional guest service delivery.
- Demonstration of a positive attitude with guests, management, team members, and vendors.
- Careful and accurate money handling.
- Promotion of this KOA and entire KOA system.
- Well-groomed appearance and appropriate, clean KOA uniform and nametag.
- Attention to detail when taking reservations and/or registering guests.
JOB QUALIFICATIONS
- Hear and speak the English language fluently
- Knowledge of computer and cash register operation
- Ability to work nights, weekends, and holidays
- Excellent customer services skills
- Ability to maintain confidentiality
PHYSICAL REQUIREMENTS
- Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Ability to respond to telephone calls, hear issues, give direction while viewing computer screens
- Long periods of standing (80%)
- Ability to bend, stoop, kneel, crouch, and climb
- Requires the use of hands/fingers to handle or feel
KCN performs criminal background checks for all employees. Active employment is conditional on a favorable background check and company executive discretion.