The GM is responsible for the day to day operations of an individual campground property, ensuring a high quality experience, strong financial performance and effective team leadership. This role requires balancing operational excellence with community engagement, revenue generation, financial stewardship and being a leader for the on site team. The GM serves as the on site leader accountable for guest satisfaction, property performance and team leadership.
- Oversee daily operations
- Work with Regional Manager and leadership team on major repairs and CapEx improvement projects
- Ensure compliance with KOA Brand standards
- Maintain a safe environment for team and guests
- Implement and oversee team management and leadership
- Work with Regional Manager and leadership team developing and managing campground budgets
- Develop and manage annual event calendar
- Community Participation
- Work with Marketing and Revenue teams to implement strategies to maximize revenue
- Ensure property operates within financial budget and goals

