Perform the daily, weekly and monthly cleaning programs for specific buildings and
facilities as outlined by immediate supervisor or owner(s).
● Use appropriate cleaning chemicals on appropriate items and only as trained. Do not mix
chemicals together or use straight out of original bottle. You must use appropriate safety
measures such as gloves.
● Be aware of blood borne pathogen procedures and contact supervisor when needed.
● Bring all lost and found items to main office with cabin number and date on them. If it is
something valuable, it needs to be given directly to a housekeeping supervisor to ensure
it is locked up immediately.
● Provide excellent and friendly guest service by being attentive, responsive and helpful to
all guests’ needs. Greet the guests at every opportunity by demonstrating a friendly
welcome.
● Present a positive impression with a well-groomed appearance, smiles and proper KOA
uniform and name tag.
● Submit a list of supplies (i.e. toilet paper, paper towels, garbage bags, cleaning supplies
and equipment, etc.) that need to be replenished on an as-needed basis to your
immediate supervisor or owner(s).
● Report all broken or damaged items within all campground buildings, facilities and
premises.
● Report all customer problems, requests or complaints to your supervisor or owner(s) and
follow up to resolve the issue if possible.
● This job description is not intended to cover or contain a comprehensive listing of
activities, duties or responsibilities. Other duties, responsibilities and activities may
change or be assigned at any time with or without notice. This may include assisting
with Maintenance or Guest Services duties in which you are qualified to perform.
Physical Requirements
● Must be able to lift 50 pounds, lift and carry 25 pounds regularly
● Able to push and/or pull approximately 200 pounds
● Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds
without assistance
● Requires the use of hands/fingers to handle or feel
● Long periods of standing, bending, kneeling and walking
● Able to work inside and outdoors frequently and in various climates
● Capable of moving safely over uneven terrain