Front Desk/Guest Services – Partner Jobs Available!

Either Full- or Part-Time Bear Lake / Marina Side KOA Holiday posted 6 hours ago in Front Desk , in Guest Services , in K2 Reservation Software
  • Post Date: January 17, 2026
  • Apply Before: February 28, 2026
  • 0 Application(s)
  • View(s) 12

Job Detail

  • Job ID 182556
  • Responsibilities 

    • Greet and welcome all guests approaching the front desk in accordance with KOA standards. • Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards. • Prepare reports as required, relating to shift check-list, and down-time reports. • Answer inquiries from guests regarding campground amenities and local attractions. • Fully comprehend and be able to operate all relevant aspects of the campground property management system. • Ensure logging and delivery of all messages, packages and mail in a timely and professional manner. • Be familiar with all in-house groups. • Establish and maintain good communications and teamwork with fellow associates and other departments within the campground and utilize proper two-way radio etiquette at all times. • Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner. • Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures. • Notify management of any pertinent information related to daily shift activities.
    • Maintain high standards of professionalism, customer service, quality and cleanliness.
    • Maintain store displays and inventory control as directed, and communicate ideas and guest feedback. • Increase revenues through up-selling strategies and profitability of ancillary income.

  • Compensation/Benefits 

    Are you interested in working and playing in the Rocky Mountains?! Located in northern Utah, our campground sits on the edge of Bear Lake or “The Caribbean of the Rockies!” Nestled between beautiful blue waters on one side and the mountains on another, this is an amazing place to work! We are looking for a hard working person or couple who is willing to go the extra mile with their attention to detail and their innate abilities to work as a team! This position pays $13-14 dollars per hour, a FHU site costs only $92.30 per pay period (bi-weekly), onsite FREE employee laundry, and we offer great discounts in our camp store, on propane, for friends and family stays while you are employed with us and more! There are partner jobs available also! APPLY TODAY!!

  • Conditions  RV Required Partner Jobs Available 
  • Job Length  Seasonal (4-6 months)
  • Job Start Date  05-04-2026
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Job Description

The Guest Service Representative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. They will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The GSR will help maintain a clean, well-stocked and organized store.

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