Housekeeping Responsibilities:
- Clean guest rooms, restrooms, and common areas
- Sweep, mop, vacuum, and maintain floors and surfaces
- Restock supplies and amenities as needed
- Report maintenance issues or safety concerns
- Respond politely to guest requests when needed
- Follow proper procedures for cleaning equipment and chemicals
- Keep housekeeping carts and storage areas organized
Housekeeping Qualifications:
- Housekeeping or cleaning experience preferred
- Strong attention to detail
- Reliable and able to work independently
- Team-oriented with a positive attitude
- Hospitality or campground experience is a plus
Front Desk Team Member Responsibilities:
- Greet guests and create a welcoming first impression
- Check guests in and out efficiently and accurately
- Answer phones and assist with reservations and inquiries
- Share information on amenities, services, and local attractions
- Support gift shop and pizza sales by engaging guests and making helpful recommendations
- Prepare and serve pizza orders, including taking orders, making, cooking, and keeping the area clean
- Handle guest concerns calmly while upholding campground standards
- Keep the Front Desk and retail areas clean, organized, and well-stocked
Front Desk Team Member Qualifications:
- Friendly, guest-focused attitude with strong communication skills
- Comfortable multitasking in a fast-paced environment
- Reliable, organized, and team-oriented
- Basic computer skills and ability to learn reservation systems
- Customer service or campground experience a plus