Front Desk/Guest Services 2026 Season – Bear Lake, UT

Either Full- or Part-Time Bear Lake / Marina Side KOA Holiday posted 2 days ago in Front Desk , in Guest Services , in Store
  • Post Date: September 11, 2025
  • Apply Before: November 1, 2025
  • 2 Application(s)
  • View(s) 100

Job Detail

  • Job ID 164872
  • Responsibilities 
    • Greet and welcome all guests approaching the front desk in accordance with KOA standards.
    • Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards.
    • Prepare reports as required, relating to shift check-list, and down-time reports.
    • Answer inquiries from guests regarding campground amenities and local attractions.
    • Fully comprehend and be able to operate all relevant aspects of the campground property management system.
    • Ensure logging and delivery of all messages, packages and mail in a timely and professional manner.
    • Be familiar with all in-house groups.
    • Establish and maintain good communications and teamwork with fellow associates and other departments within the campground and utilize proper two-way radio etiquette at all times.
    • Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
    • Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures.
    • Notify management of any pertinent information related to daily shift activities.
    • Maintain high standards of professionalism, customer service, quality and cleanliness.
    • Maintain store displays and inventory control as directed, and communicate ideas and guest feedback.
    • Increase revenues through up-selling strategies and profitability of ancillary income.
    • Maintain health standards and ensure guests and team members are in a safe and secure environment.
    • Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.
  • Compensation/Benefits 

    Do you want to work and play where you can live the lake life and adventure in the mountains all at the same time?! The Bear Lake KOA’s in Garden City, Utah, is calling! Located in the western Rocky Mountains, the Bear Lake KOA’s are perfectly situation for you to enjoy sun and fun on the water or hit the hundreds of miles of trails in the Cache National Forest.

    The pay range for this position is $13 to $14 dollars per hour based on experience. A full hook up (FHU) site will be made available to you at the cost of $46.15 per week! This includes water, sewer and electric with no additional costs! We also offer onsite employee laundry free of charge as well as 25% discounts on all items for sale at either location and this does include propane!

    The Bear Lake KOA has a variety of partner positions available as well! Come work as a team with your significant other, friend, or travel buddy!

  • Conditions  RV Required Partner Jobs Available 
  • Job Length  Short-Term (1-3 months)
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Job Description

The Guest Service Representative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. They will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The GSR will help maintain a clean, well-stocked and organized store.

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Required skills

guest services K2 Knowledge team player

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