Responsibilities:
Front Desk Duties:
- Greet guests, manage reservations, and handle check-ins/outs with professionalism and a welcoming attitude.
- Ensure compliance with culture of love and positivity
- Participate in team sessions and learn our Campground Management systems.
- Enforce KOA policies, working closely with the General Managers to maintain quality standards
- Manage cashier duties for souvenir sales and restocking merchandise.
- Coordinate with Guest Services for problem resolution.
- Proactively manage guest relations to ensure a holiday-like experience for all.
- May be asked to assist with trash, must be able to lift up to 50lbs