Guest Services

Full-Time Only Sheridan / Big Horn Mountains KOA Journey in Front Desk , in Guest Services , in K2 Reservation Software , in Recreation , in Store
  • Apply Before: January 8, 2026
  • 2 Application(s)
  • View(s) 174

Job Detail

  • Job ID 142961
  • Responsibilities 

    EXPECTED RESULTS

    • All guests are greeted immediately with friendly, helpful and professional guest service delivery.
    • Demonstration of a positive attitude with guests, management, team members, and vendors.
    • Careful and accurate money handling.
    • Promotion of this KOA and entire KOA system.
    • Well-groomed appearance and appropriate, clean KOA uniform and nametag.
    • Attention to detail when taking reservations and/or registering guests.

    JOB QUALIFICATIONS

    • Hear and speak the English language fluently
    • Knowledge of computer and cash register operation
    • Ability to work nights, weekends, and holidays
    • Excellent customer services skills
    • Ability to maintain confidentiality
    • This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
  • Compensation/Benefits 

    Benefits

    • $10 – $11.50 per hour
    • Free F/U Site, laundry
    • $5 incentive for KOA Rewards (renewals and new) (paid once a month as a bonus)
    • 4 days on 3 days off
    • 25% off store purchases
    • Propane @ cost
  • Conditions  RV Required Partner Jobs Available 
  • Job Length  Seasonal (4-6 months)
  • Job Start Date  01-04-2024
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Job Description

https://kcncampgrounds.isolvedhire.com/jobs/672397-245052.html

REPORTS TO

Campground Manager

POSITION SUMMARY

Responsible for guest registration, front desk, and store procedures while delivering great guest service.

SPECIFIC DUTIES

Guest services representative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. j The will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments.   The GSR will help maintain a clean, well-stocked and organized store.

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Required skills

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