RESPONSIBILITIES
• Ensures customers receive a high level of service consistent with our customer service philosophy
• Help to ensure the safety of guest and campground property with attentive observation and action
• Coordinate with Office staff for late guest arrivals
• Coordinate with office staff for problem resolution when available
• Learn and operate Campground Management system
• Communicate with all staff and management using Basecamp System
• Enforce campground policies and implement solutions consistent with goals of park
• Proactive guest management to ensure positive environment for all guests
• Welcome after hours guests and complete check in process
• Light custodial work to maintain high standard of cleanliness in all facilities
• Filling LP gas tanks during office hours
• Light pool maintenance
• Complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground.
Requirements
• Good customer service and communications skills
• Able to work with others and work independently
• Licensed Driver-able to operate light vehicles safely on and off property
• Professional Appearance and attitude towards guests and fellow team members
• Communicate professionally and patiently
• Be on your feet during shift and able to lift at least 50 lbs.
• Ability to thrive in a fast-paced environment
• General knowledge of maintenance and use of common repair tools
• Actively communicate both verbally and written
• Must be able to work at high altitude – 7000ft.