- Greet guests and maintain a friendly demeanor throughout their dining experience.
- Establish and maintain good communications and teamwork with fellow associates and other departments within the campground.
- Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while adhering to sanitation, safety, and food and beverage control policies.
- Clear, clean and reset tables as needed.
- Responsible for understanding and operating the POS system.
- Assists with basic food preparation as needed.
- Understand and communicate what’s on the menu, answering questions and making recommendations on selections to guests.
- Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures.
- Increase revenues through up-selling strategies and profitability of ancillary income.
- Maintain high standards of professionalism, customer service, quality and cleanliness.
- Be familiar with fire extinguisher locations and know how to operate them in the restaurant/kitchen.
- Ensures safe handling of chemicals in accordance with department standards and utilizes proper personal protective equipment (PPE) when appropriate.
- Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.
Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.