Your job will include:
- Housekeepers clean the resort office, clubhouse, public access areas and models as directed, including mopping, dusting, vacuuming and removing trash.
- Housekeepers also clean cabins and rentals to prepare for new guests.
- Keep rentals and common areas clean and maintain them to our standards.
- Keep track of cleaning supply inventory and request refills as needed.
- Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
- As a housekeeper you will also assist the maintenance staff and other staff members as needed.
- Assist with cleaning up resort-sponsored guest activities and functions.
- Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern.
- Solve guest-related problems and address conflicts with a positive attitude.
- Housekeepers may also drive a motorized vehicle to run errands and/or pick up supplies as needed.
- Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated.
- Provide outstanding customer service.
Experience & skills you need:
- High school diploma or the equivalent.
- One to three years of experience in a housekeeping role.
- Knowledge of cleaning supplies and products.
- Previous housekeeping experience is a plus.
- Organizational skills and attention to details.
- Valid driver’s license, good driving record and current auto insurance.
- Ability to lift up to 50 pounds.
- Willing and able to work weekends and holidays as needed.