- Manage and maintain a qualified, friendly and professional front desk and customer service staff using proper personnel procedures for hiring, training, scheduling and management of all employees to comply with the payroll budget and business needs.
- Oversee the delivery of Making It Great guest service, by engaging and demonstrating a positive and friendly interaction with guests and team members throughout all areas of the campground.  Thank your staff, guests and have fun with what you do!
- Promote the KOA system by referring your guests to other KOA’s along their journey, selling the Value Kard Rewards card and keeping staff informed of all KOA programs.
- Manage and maintain the standards and cleanliness of the campground to meet the needs of the guest and comply with the annual Quality Review process.
- Ensure the integrity of the operation by maintaining tight control of cash generated by the campground, including audits of all cash sources on a regular basis.
- Monitor the compliance to all campground policies, programs and procedures, including safety requirements.
Assistant Manager
Full-Time Only Mount Pleasant / Charleston KOA Holiday posted 2 weeks ago in Campground Management , in Front Desk , in General , in Guest Services , in K2 Reservation Software , in Store ShortlistJob Detail
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Job ID 119060
Job Description
Report directly to the General Manager and assist the General Manager in his duties as tasked. Responsible for the daily planning, management and leadership role on the campground, to include registration, retail, other income items, all other outlets centers, and related financial reporting and other various duties assigned by the owner(s) and General Manager. This position will be primarily night shift.
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