• Determine the number of housekeepers needed to complete tasks within specific time frames.
• Train new employees on proper techniques for various cleaning tasks such as cleaning accommodation units and washing laundry.
• Conduct regular inspections of restrooms, accommodation units, private and public spaces to ensure they are clean and orderly.
• Ensure supplies are available for use by team members in their work, such as brooms, cleaning agents, and linens.
• Effectively communicate each day’s activities and problems to the GM or AGM.                        • Establish and maintain good communications and teamwork with fellow associates and other departments within the campground.
• Ensure adherence to quality standards and health and safety regulations.
• Maintain inventory of cleaning supplies and equipment and order replacements when needed.
• Assist the GM/AGM in achieving monthly and annual departmental budget requirements.
• Aid GM/AGM with training a diverse team and updating GM/AGM on team performance.
• Prepare reports as required, relating to procedures, efficiency, scheduling, attendance, etc.
• Provide great customer service with a focus on improving guest satisfaction.
• Maintains equipment and supply inventories.
• Good organization and time management.
• Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.
Housekeeping Supervisor
Full-Time Only Monroe Co. / Toledo North KOA Holiday posted 2 weeks ago in Campground Management , in Housekeeping ShortlistJob Detail
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Job ID 116271
Job Description
Located about 45 minutes from Detroit, 30 minutes from Ann Arbor, and 20 minutes from Toledo we are smack dab in the middle of all the festivals, activities, stores, and restaurants the area has to offer but far enough away that you can enjoy nature and not the noises of the city.
This is a family focused campground with many guests having been coming here for over 30 years. We put emphasis on activities and themed weekends which draws in a large crowd, especially on weekends. We are currently in the process of building our brand new epicenter of fun that will include 2 brand new pools and a splash pad as well as a large building to house multiple guest accommodations which we are expecting will drive reservations through the roof resulting in a very busy summer.
We are looking for an energetic and experienced (2 years+) housekeeper to manage our busy housekeeping department. We’re looking for a self-starter to manage the cleaning of restrooms, cabins (including deluxe cabins), and other buildings throughout the campground. You will be responsible for pointing your housekeeping staff in the right direction and assigning the staff to duties which will maximize efficiency. The ability to organize and manage staff is a big part of this job and while this is a supervisor roll, you shouldn’t be afraid to get a little dirty while getting things clean. Must be able to lift up to 30 pounds and stand on your feet for multiple hours a day.
Required skills
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