SPECIFIC DUTIES
- Assist guests by guiding them to their sites, and with other customer service needs.
- Sell and deliver ice and firewood.
- Keep grounds free from trash, litter, and debris, and empty trash receptacles.
- Ensure the cleanliness of grounds, landscaped areas, parking lots, restrooms, pool, and office areas.
- Clean campsites by performing minor maintenance tasks such as raking the campsite pad, washing tables, and cleaning out fire rings.
- Collaborate with housekeeping staff by assisting in tidying restrooms and common areas and communicating daily housekeeping needs.
- Interact with guests and make recommendations for things to do in local area.
- Follow all safety guidelines for the operation of equipment and use of chemicals.
- Make minor carpentry, plumbing, and electrical repairs.
- Approach all encounters with guests in an attentive, friendly, courteous, and service-oriented manner.
- Report all disturbances to management or in emergencies, to the local authorities without attempting to discipline or apprehend any campground violators.
- Prioritize tasks based upon importance and urgency with conscious planning and thoughtful decision making.
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Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
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EXPECTED RESULTS
- Visually appealing and well-maintained campground that is free of trash and debris.
- Strong communication and customer service skills and the ability to work with individuals of all ages.
- Display mature judgment, loyalty, poise, tact, and discretion.
- Projects are completed properly, safely and timely.
- Positive attitude toward the campground environment.
- Use of safe work practices for a secure work environment for staff and campground guests.
JOB QUALIFICATIONS
- Experience in campground or comparable position.
- Office and light maintenance work in high public contact area.
- Read, write, and speak English in a clear and concise manner.
- Ability to work nights, weekends, and holidays.
- Capable of working independently and as part of a team.
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PHYSICAL REQUIREMENTS
- Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
- Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance.
- Must be able to operate various loud and vibrating maintenance tools and equipment
- Ability to stand for long periods of time.
- Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain.
- Able to work inside and outdoors and in various climates
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