Coordinate and supervise all preparations for events from start to finish.
Create and execute a detailed events calendar that cohesively supports the campground, and guests of all age ranges. Events and recreation schedule are to be uploaded regularly to koa.com.
Create supply lists and procure vendors as needed.
Take pictures of activities and obtain necessary photo release documentation for all individuals in photos.
In coordination with the marketing department, prepare fun and engaging social media posts.
Coordinate, prepare and purchase all food and beverage items, equipment, awards, and entertainment as needed for each event.
Maintain and clean recreation equipment and facilities.
Greet new arrivals to activities, introducing them to other participants, explaining rules, and encouraging their participation.
Explain the rules of activities and instruct participants at a variety of skill levels
Enforce safety rules to prevent injury.
Modify activities to suit the needs of specific groups, such as seniors or small children.
Administer basic first aid if needed and notify emergency medical personnel when necessary.
Organize and set up the equipment that is used in recreational activities.
Manage activities schedule to ensure adequate staffing to support the event and the guest’s needs.
Maintain high standards of professionalism, customer service, quality and cleanliness while promoting an atmosphere of fun.
Aid AGM with hiring and training a diverse team and updating management on team performance.
Confer with management in order to discuss and resolve participant complaints.
Evaluate recreation areas, facilities, and services in order to determine if they are producing desired results.
Maintain health standards and ensure guests and team members are in a safe and secure environment.
Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.
Job ID 33074
Work close to the seashore, make memories lounging on the sandy shores, exploring downtown attractions, touring lighthouses and splashing in Lake Michigan waves. The Covert / South Haven KOA Holiday is also near Silver Beach County Park, named one of the top 10 beaches in the United States. You can even pick blueberries right from our campground!
The Recreation Lead (RL) is responsible for planning, organizing, executing, and leading recreation activities at the campground such as arts and crafts, games, sports, dramatics, music, social activities, hobbies, and themed weekends. The RL is an enthusiastic, outgoing, creative leader who enjoys working with people of all ages. Being a people person with an engaging smile is imperative when relating with guests. Having a mix of free and for-pay activities to improve ancillary income is essential and improves the guest experience. This is a highly visible, customer centric position that requires strong interpersonal customer service skills.