*Greet and welcome all guests approaching the front desk in accordance with KOA standards
*Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards
*Answer inquiries from guests regarding campground amenities and local attractions
*Establish and maintain good communications and teamwork with fellow associates and other departments within the campground and utilize proper two way radio etiquette at all times
*Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner
*Collect payments from guests checking in and in the store with accuracy
*Maintain high standards of professionalism, customer service, quality and cleanliness
Please note that this job description is not intended to cover or contain a comprehensive listing of all activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.