Guest Service Representative

Full-Time Only Steamboat Springs KOA Holiday in Front Desk , in Guest Services , in K2 Reservation Software
  • Apply Before: October 15, 2024
  • 1 Application(s)
  • View(s) 16

Job Detail

  • Job ID 53391
  • Responsibilities

    *Greet and welcome all guests approaching the front desk in accordance with KOA standards
    *Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards
    *Answer inquiries from guests regarding campground amenities and local attractions
    *Establish and maintain good communications and teamwork with fellow associates and other departments within the campground and utilize proper two way radio etiquette at all times
    *Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner
    *Collect payments from guests checking in and in the store with accuracy
    *Maintain high standards of professionalism, customer service, quality and cleanliness

    Please note that this job description is not intended to cover or contain a comprehensive listing of all activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

  • Compensation/Benefits

    Paid for all hours worked at a rate of $13.65 per hour, paid bi-weekly
    35-40 Hours per week
    Full hook up site 30/50 amp is provided for $150.00 a month per couple
    WiFi is available
    Free Laundry
    Store and Propane discounts

  • Conditions RV RequiredPartner Jobs Available
  • Job Length Seasonal (4-6 months)
  • Job Start Date 04/15/2024
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Job Description

Steamboat Springs KOA Holiday in Steamboat Springs, CO has openings for the summer season workcampers. Come experience all Steamboat Springs has to offer from rafting on the Yampa River to relaxing at Strawberry Hot Springs Park, fishing, hiking, rodeos, hot air balloons and all the wonders of the west. We are a year round park and there would be opportunities to stay through the winter.

The Guest Service Representative is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. They will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The Guest Service Representative will help maintain a clean, well-stocked and organized store. Must be able to stand, lift, stoop, bend and work in a fast paced environment.

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Required skills

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