Location: Williams/Exit 167/Circle Pines KOA Resort – Williams, Arizona
Position Type: Full-time, seasonal. Dates are somewhat flexible.
Pay: Starting at $16.50 per hour, with higher pay possible based on experience

Position Summary

Circle Pines KOA Resort is looking for an organized, dependable Assistant Housekeeping Lead to serve as second in command of our housekeeping department. This is a hands-on position that combines daily cleaning responsibilities with team coordination, inventory management, inspections, and support for the Housekeeping Lead.

Our housekeeping team is responsible for:

• 14 rustic one- and two-room cabins

• 6 lodges of various sizes

• 6 Conestoga wagons

• 3 glamping tents

• 3 tipis

• 4 bathhouse facilities

• Guest laundry and other assigned public areas

Primary Responsibilities

• Help organize daily assignments and clearly communicate priorities to the housekeeping team.

• Work alongside the team to clean accommodations, bathhouses, laundry facilities, and public areas.

• Inspect completed work and help ensure cleanliness standards are consistently met.

• Track cleaning supplies, guest amenities, towels, blankets, and other department inventory.

• Keep the housekeeping laundry and storage room clean, stocked, and organized.

• Help receive, count, organize, and prepare linens provided by our linen service.

• Assist the Housekeeping Lead with scheduling, training, team communication, and special projects.

• Report maintenance issues, damages, missing items, and supply needs promptly.

• Help oversee daily operations and support the team when the Housekeeping Lead is unavailable.

Qualifications and Physical Requirements

• Housekeeping experience is preferred.

• Leadership, scheduling, or team-coordination experience is helpful.

• Strong organizational, communication, and time-management skills.

• Ability to provide respectful direction while working alongside the team.

• Weekend and holiday availability during the season.

• Ability to remain on your feet for most of the workday and frequently bend, reach, lift, carry, and move cleaning supplies, laundry, and equipment.

Reasonable accommodations may be provided to qualified individuals with disabilities.

Pay and Employee Benefits

• Starting pay of $16.50 per hour, with the possibility of higher pay based on relevant experience.

• Free use of on-site laundry facilities.

• Free access to campground amenities, including the indoor pool, hot tubs, playgrounds, mini golf, dog parks, and go-karts.

• Employee discounts at the café, coffee shop, and scooped ice cream counter.

• Employee discounts on eligible general-store purchases.

• 50% off propane.

• Direct access to the Kaibab National Forest for hiking, mountain biking, and off-road recreation.

• On-site RV site rent of $200 per month, including utilities, when employee housing is offered as part of a signed seasonal agreement.

• Upon successful completion of the signed agreement, 50% of the site rent paid during the contract period will be returned.

Employee discounts, complimentary amenities, housing, and recreational benefits are subject to availability, operating hours, safety requirements, and campground policies.

Qualities We Value

We do not expect anyone to know everything on their first day. We are looking for someone who is willing to learn, accepts coaching, and consistently contributes to a respectful, low-drama workplace.

• Professional and respectful: Communicates appropriately with guests and coworkers and maintains a presentable appearance.

• Positive problem-solver: Stays calm when things go wrong, focuses on solutions, and asks for help when needed.

• Dependable and accountable: Arrives as scheduled, follows through on responsibilities, communicates honestly, and takes ownership of mistakes.

• Team-oriented: Helps where needed and puts guest safety and service ahead of personal disagreements.

• Drama-free and mature: Addresses concerns directly and appropriately, avoids gossip and unnecessary conflict, and keeps personal disagreements out of the workplace.

• Safety-conscious: Follows procedures consistently and speaks up when equipment or conditions may be unsafe.

Equal Employment Opportunity

Circle Pines KOA Resort provides equal employment opportunities without regard to any status protected by applicable federal, state, or local law. Reasonable accommodations may be provided to qualified individuals with disabilities.

This description outlines the position’s general responsibilities and is not an exhaustive list. Duties may be adjusted based on reasonable operational needs.