GUEST SERVICES & HOUSEKEEPING TEAM MEMBER

We’re looking for a dependable, friendly team member who enjoys a little variety and is comfortable working in both guest services and housekeeping.

This is a great position for someone who enjoys meeting people and helping guests but doesn't want to spend every day behind a desk. You'll divide your time between front-desk/guest-service responsibilities and keeping our cabins, restrooms and campground clean, comfortable and guest-ready.

We're looking for someone who takes pride in their work, works well with different personalities and is willing to jump in wherever the team needs help.

We work hard, but you won't be doing it alone. Our Owners, Management, workampers,  and local employees work together, communicate and pitch in for one another. We value people who see what needs to be done and are willing to help get it done.

GUEST SERVICES

You will often be one of the first people our guests meet, so a friendly attitude and genuine interest in helping people are important.

Duties may include:

• Welcoming guests and providing friendly, professional customer service.

• Checking guests in and out and assisting with reservations and registrations.

• Operating our computer and POS system, including the KOA K2 reservation system.

• Answering phones and assisting guests with questions and requests.

• Providing information about Ely, Great Basin National Park, local attractions, recreation and area events.

• Opening, maintaining and/or closing the registration area, store, laundry room and restrooms.

• Keeping the registration area and store clean, organized and guest-ready.

• Restocking merchandise and supplies, pricing merchandise and maintaining an attractive store.

• Balancing cash and completing basic registration and store responsibilities.

• Obtaining required propane certification and safely assisting with propane sales.

• Delivering firewood to guest sites.

• Educating guests about campground rules and politely enforcing those rules when necessary.

• Assisting other departments when needed.

HOUSEKEEPING

Our housekeeping team helps ensure that guests arrive to a clean, comfortable and welcoming campground.

Duties may include:

• Cleaning and maintaining restrooms, cabins, deluxe cabins, camper kitchen, tipis and other common areas.

• Cleaning and maintaining RV and tent sites, picnic tables, pet walks and other campground areas.

• Monitoring and replenishing restroom and guest supplies.

• Maintaining clean and organized linen and supply areas.

• Operating washers and dryers and keeping clean linens available.

• Safely handling and replenishing cleaning chemicals.

• Inspecting guest areas and reporting maintenance needs to Management.

• Helping maintain the overall cleanliness and appearance of the campground.

• Interacting with guests in a friendly and professional manner while working throughout the campground.

• Assisting other team members when the campground gets busy.

WHAT WE'RE LOOKING FOR

We're looking for someone who:

• Is dependable and takes pride in their work.

• Enjoys interacting with people and providing good customer service.

• Is comfortable using computers and learning new systems.

• Can multitask and stay organized in a busy campground environment.

• Is comfortable doing physical housekeeping work and being on their feet.

• Works well independently but understands the importance of being part of a team.

• Has a positive, upbeat can-do attitude.

• Is willing to jump in and help wherever needed.

• Works well with a variety of personalities.

• Can adapt when the campground gets busy or plans change.

Previous campground, housekeeping, hospitality, customer service or office experience is a plus, but we're willing to train the right person.

If you have additional skills or talents, let us know. We have a small campground with a wide variety of needs, and special skills are often put to good use throughout the property.

KOA shirts and name badges will be provided. Employees are expected to dress appropriately for the work and weather while maintaining a clean and professional appearance.

WORKING WITH US

We know that part of the reason people choose work camping is to see new places, meet new people, learn new skills and experience a different part of the country.

We want you to enjoy your time in Ely, while also being part of a team that takes pride in the work we do.

Our Work Camper team brings together people with a wide variety of skills, careers and life experiences. We do our best to assign people to responsibilities that allow them to use their strengths, interests and previous experience, while also giving them opportunities to learn something new.

We expect our Work Campers to honor the full term of their agreement and to be dependable members of the team. In return, we will do our best to provide a positive, rewarding and enjoyable work-camping experience.

For the right person or couple, a seasonal position may also lead to additional seasons or year-round employment.

What We Offer

FREE Full-Hookup RV Site
ALL Hours Worked Are Paid
20% OFF Camp Store Purchases
20% OFF Propane
A Real Team Environment — You’re Never On Your Own
Beautiful Ely, Nevada Location
Potential for Long-Term & Year-Round Employment

DISCOVER NORTHERN NEVADA

Work hard. Explore more. Come for a season — and maybe stay awhile.

Join our team in Ely, Nevada, where your days off can feel like a whole new adventure.

We're surrounded by the kind of wide-open country that work campers come to Nevada for — Great Basin National Park, mountain lakes, historic steam trains, ghost towns, high desert landscapes and miles of mountain trails.

Love the outdoors? There's plenty to keep you busy on your days off:

• Wild horses and abundant wildlife

• Elk, deer and other mountain wildlife

• Fishing and mountain lakes

• Hiking and exploring

• Birding and wildlife watching

• Some of the darkest skies in the country for incredible stargazing

• Endless OHV trails and backcountry roads

• Historic railroads and Old West towns

• Vast mountain ranges and wide-open spaces

Recreational opportunities are truly endless. Whether your idea of a perfect day off is exploring a new trail, fishing a mountain lake, chasing wildlife with your camera, riding an OHV, or simply sitting under an incredible night sky, there's always something new to discover.

And when you're back at camp, you're part of a team that works hard, pitches in and takes pride in creating a great experience for our guests.

Come experience Ely for yourself — and find out why so many visitors and employees come back year after year.

Interested?

Email: tasha.KOAofEly@gmail.com

KOAofEly.com
ElyNevada.net
Facebook: @KOAofEly