Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.
At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to:
- intentionally create a sense of community and belonging for our guests, employees and franchise partners
- continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
- sustain a culture that promotes diversity of thought and experiences
- ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
- drive change in our company and industry through action and implementation
Summary:
|
The Property Maintenance Supervisor oversees the day-to-day operations of the maintenance and grounds department. The Property Maintenance Supervisor leads a team of Maintenance Associates and Groundskeepers to keep the property clean, safe, well-maintained and in good working order. This position ensures all maintenance functions, including preventative maintenance are completed in a timely manner and are safety compliant.
|
Essential Duties and Responsibilities:
- Oversee and complete maintenance request and repairs in a timely manner and in order of priority.
- Troubleshoot and perform repairs on all types of mechanical, electrical and plumbing systems located throughout a campground.
- Assist in the development, maintenance, and execution of a preventative maintenance program.
- Lead and participate in different maintenance or landscaping projects.
- Effectively communicate each day’s activities and problems to supervisor
- Ensure adherence to quality standards and health and safety regulations.
- Enforce and follow proper use of the Lockout/Tagout system before performing any maintenance work.
- Ability to read and interpret technical manuals, blueprints and other documents related to their work.
- Obtain certifications to meet state and local government regulations.
- Assist in achieving monthly and annual departmental budget requirements.
- Assist in hiring and training and update supervisor on team performance.
- Prepare reports as required, relating to procedures, efficiency, scheduling, attendance, etc.
- Maintains tool and supply inventories.
- Maintain property by following the quality assurance manual.
- Monitor and implement the department safety program, which ensures all OAK employees work in a safe and hazard free environment that complies with various local, state, and federal safety requirements.
|
Non-Essential Duties and Responsibilities:
|
|
- This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
|
Required Education and Experience:
- High School Diploma or equivalent.
- Minimum two years experience in a supervisory or higher role in maintenance or related field.
- Knowledge of the English language.
- Ability to read and interpret technical manuals, blueprints and other documents related to their work.
- Decision-making ability.
- Excellent communication, collaboration, and delegation skills with ability to manage confrontation.
- Ability to motivate, lead and develop a team.
- Strong working knowledge of mechanical, electrical, and plumbing procedures.
- Comfortable in a fast-paced and high-pressure environment.
- Ability to read and maintain a budget.
- Ability to maintain confidentiality.
- Able to work nights, weekends, and holidays.
- Valid Driver’s license.
|
Physical Demands and Working Conditions:
- Work is performed primarily outdoors and may involve exposure to varying weather conditions
- Must be able to lift and carry up to 30 pounds regularly, lift or move up to 50 pounds occasionally with assistance.
- Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead and move safely over uneven terrain.
- Use of repetitive motion, standing, bending, sitting, lifting, and walking.
- Noise levels may be moderate to loud.
- May be exposed to dust, pollen, grasses, landscaping, and various chemicals and moving mechanical equipment.
- Use of personal protective equipment required where necessary.
- Will experience occasional interruptions and shifting priorities.
- Valid driver’s license required, this position may be expected to drive a motorized vehicle which requires close and distance vision, sitting, seeing and reading signs, traffic signals, etc.
|
Seasonal Dates
3/29/2027-11/1/2027
Conditions
RV Required, Partner Jobs Available
Working at our campground:
Work Where Guests Keep Coming Back — Niagara Falls/Grand Island KOA
You're minutes from one of the most photographed waterfalls on Earth, but the reason our guests rebook year after year isn't the view — it's the welcome they get at the gate. Join the team at Niagara Falls/Grand Island KOA and be part of a crew our guests describe as "personable," "friendly," and the reason they're already planning next year's trip.
Why work here:
- You'll be proud of the place you work. With a 4.5-star average and guests calling this campground "family friendly" with "so much to do right on site," you're stepping into a team that's already doing it right — not starting from scratch.
- Niagara Falls is your backyard. Wrap up a shift and be at the base of the Falls in under 20 minutes, or explore Grand Island's trails and waterfront on your day off.
About Niagara Falls / Grand Island KOA Holiday
Only 7 miles from Niagara Falls, this KOA is the perfect base camp for your next adventure. Tour packages for the Falls are available at the KOA front desk. Public transport (fee) is also available at the campground entrance or follow the Niagara River bike path straight to the Falls. If you are traveling with your four-legged friends, reserve an RV Site with KOA Paw Pen—a fenced area designed specifically for your pets! Not RVing? Stay in a Deluxe Cabin, Camping Cabin or one of the Premium Tent Sites. Enjoy all of the amenities at the KOA including the pocket park, Rec Outpost, a heated pool, pickleball, cornhole, interactive gaming floor, giant yard games and more.
Go to job list