Summary:
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The Maintenance Associate (MA) is responsible for the general maintenance, operation and upkeep of the campground buildings, facilities, equipment, and grounds. This position performs general carpentry, electrical, painting, and plumbing work and install new fixtures, equipment, and appliances as needed.
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Essential Duties and Responsibilities:
- Perform carpentry, electrical, plumbing, and maintenance/repairs to campground buildings, facilities, equipment, vehicles, and grounds as directed by the engineering supervisor.
- Comply with all KOA, federal, state, and local safety programs by adhering to established guidelines in the operation and storage of various equipment, tools and chemicals.
- Maintain compliance with preventative maintenance program through regular inspection of facilities, buildings, cabins, vehicles, and equipment.
- Inspecting equipment to ensure proper functioning of heating, cooling, ventilation, plumbing, electrical systems, etc.
- Troubleshoot problems with equipment to determine the cause of failure and determine the best solution for repair or replacement.
- Install fixtures, equipment, and appliances as needed.
- Safe operation of swimming pool and aquatic water features by maintaining proper pool chemistry while safely handling all pool chemicals.
- Approach all encounters with guests in an attentive, friendly, courteous, and service-oriented manner.
- Prioritize tasks based upon importance and urgency with conscious planning and thoughtful decision making.
- Comfortable in high-pressure and fast paced situations while maintaining composure and objectivity.
- Maintain property by following the quality assurance manual.
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Non-Essential Duties and Responsibilities:
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- This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
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Required Education and Experience:
- Basic knowledge of electrical and plumbing equipment and installation
- Basic knowledge of chemical properties, handling and usage
- Basic knowledge of propane and gasoline dispensing
- Ability to work nights, weekends and holidays
- Capable of working independently and as part of a team
- Valid Driver’s license
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Physical Demands and Working Conditions:
- Work is performed primarily outdoors and may involve exposure to varying weather conditions
- Must be able to lift and carry up to 30 pounds regularly, lift or move up to 50 pounds occasionally with assistance.
- Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead and move safely over uneven terrain.
- Use of repetitive motion, standing, bending, sitting, lifting, and walking.
- Noise levels may be moderate to loud.
- May be exposed to dust, pollen, grasses, landscaping, and various chemicals and moving mechanical equipment.
- Use of personal protective equipment required where necessary.
- Will experience occasional interruptions and shifting priorities.
- Valid driver’s license required, this position may be expected to drive a motorized vehicle which requires close and distance vision, sitting, seeing and reading signs, traffic signals, etc.
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Seasonal Dates
5/15/27-10/1/27
Conditions
RV Required, Partner Jobs Available, Housing Provided
If RV required, max length allowed
50ft
Working at our campground:
Work in Yellowstone’s Hidden Gem — Yellowstone Park/Mountainside KOA Journey
Join the team at Yellowstone Park / Mountainside KOA Journey, a KOA World Class Service Award winner, and be part of a crew guests call “exceptional” and describe the campground as “a hidden gem” that’s “always very clean, quiet and the staff are awesome.”
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You’ll be proud of the place where you work. We earned a World Class Service Award, and guests back it up: a 4.7-star average across 350 reviews this past year, with nearly four out of five guests giving us a perfect 5 stars. Guests call us “one of the best KOAs” and “the best one we have ever stayed at.”
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Yellowstone is in your backyard. We’re about 7 miles from the park’s West Entrance, tucked into the mountains along a creek. Finish a shift with a walk on our trails, or spend your day off chasing geysers, bison and bears.
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A more relaxed pace. Unlike our larger sister property up the road, we have 141 sites, which gives us the time to get to know our guests and make each one feel appreciated. You’ll still build real hospitality skills, from front desk check-ins to cabin care to grounds and maintenance, just without the rush.
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A team that goes the extra mile. Our guests name staff in their reviews, thanking them for propane tank runs, quick repairs, rearranging sites so a group could camp together, and tips on where to spot bears in Yellowstone. One guest summed it up: “Sam and his crew are top notch.”
About Yellowstone Park / Mountainside KOA Journey
This KOA is just 7 mi to the Yellowstone National Park west entrance and 37 mi to Old Faithful geyser. Choose from a variety of sites including big-rig friendly sites, full hookups & Pull-Thru RV Sites. Deluxe Cabins with full bathrooms and Tent Sites are available. Explore the area and take in the majestic views of the mountains, streams and beautiful mature trees around West Yellowstone. Hiking and OHV trails are located right off the campground into the Gallatin National Forest. Enjoy amenities and recreation including bike rentals, a playground, yard games, casting ponds, gem mining, KampK9 and a general store with supplies and souvenirs. Try the fresh baked pizza available every evening at Lodgepole Pizza. Campfires are permitted.
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