HIRING SUMMER SEASON 2027
Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.
At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to:
- intentionally create a sense of community and belonging for our guests, employees and franchise partners
- continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
- sustain a culture that promotes diversity of thought and experiences
- ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
- drive change in our company and industry through action and implementation
Summary:
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The Maintenance Associate (MA) is responsible for the general maintenance, operation and upkeep of the campground buildings, facilities, equipment, and grounds. This position performs general carpentry, electrical, painting, and plumbing work and install new fixtures, equipment, and appliances as needed.
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Essential Duties and Responsibilities:
- Perform carpentry, electrical, plumbing, and maintenance/repairs to campground buildings, facilities, equipment, vehicles, and grounds as directed by the engineering supervisor.
- Comply with all KOA, federal, state, and local safety programs by adhering to established guidelines in the operation and storage of various equipment, tools and chemicals.
- Maintain compliance with preventative maintenance program through regular inspection of facilities, buildings, cabins, vehicles, and equipment.
- Inspecting equipment to ensure proper functioning of heating, cooling, ventilation, plumbing, electrical systems, etc.
- Troubleshoot problems with equipment to determine the cause of failure and determine the best solution for repair or replacement.
- Install fixtures, equipment, and appliances as needed.
- Safe operation of swimming pool and aquatic water features by maintaining proper pool chemistry while safely handling all pool chemicals.
- Approach all encounters with guests in an attentive, friendly, courteous, and service-oriented manner.
- Prioritize tasks based upon importance and urgency with conscious planning and thoughtful decision making.
- Comfortable in high-pressure and fast paced situations while maintaining composure and objectivity.
- Maintain property by following the quality assurance manual.
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Non-Essential Duties and Responsibilities:
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- This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
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Required Education and Experience:
- Basic knowledge of electrical and plumbing equipment and installation
- Basic knowledge of chemical properties, handling and usage
- Basic knowledge of propane and gasoline dispensing
- Ability to work nights, weekends and holidays
- Capable of working independently and as part of a team
- Valid Driver’s license
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Physical Demands and Working Conditions:
- Work is performed primarily outdoors and may involve exposure to varying weather conditions
- Must be able to lift and carry up to 30 pounds regularly, lift or move up to 50 pounds occasionally with assistance.
- Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead and move safely over uneven terrain.
- Use of repetitive motion, standing, bending, sitting, lifting, and walking.
- Noise levels may be moderate to loud.
- May be exposed to dust, pollen, grasses, landscaping, and various chemicals and moving mechanical equipment.
- Use of personal protective equipment required where necessary.
- Will experience occasional interruptions and shifting priorities.
- Valid driver’s license required, this position may be expected to drive a motorized vehicle which requires close and distance vision, sitting, seeing and reading signs, traffic signals, etc.
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Seasonal Dates
3/30/2027-11/1/2027
Conditions
RV Required, Partner Jobs Available
Working at our campground:
Work Where Guests Keep Coming Back — Niagara Falls/Grand Island KOA
You're minutes from one of the most photographed waterfalls on Earth, but the reason our guests rebook year after year isn't the view — it's the welcome they get at the gate. Join the team at Niagara Falls/Grand Island KOA and be part of a crew our guests describe as "personable," "friendly," and the reason they're already planning next year's trip.
Why work here:
- You'll be proud of the place you work. With a 4.5-star average and guests calling this campground "family friendly" with "so much to do right on site," you're stepping into a team that's already doing it right — not starting from scratch.
- Niagara Falls is your backyard. Wrap up a shift and be at the base of the Falls in under 20 minutes, or explore Grand Island's trails and waterfront on your day off.
About Niagara Falls / Grand Island KOA Holiday
Only 7 miles from Niagara Falls, this KOA is the perfect base camp for your next adventure. Tour packages for the Falls are available at the KOA front desk. Public transport (fee) is also available at the campground entrance or follow the Niagara River bike path straight to the Falls. If you are traveling with your four-legged friends, reserve an RV Site with KOA Paw Pen—a fenced area designed specifically for your pets! Not RVing? Stay in a Deluxe Cabin, Camping Cabin or one of the Premium Tent Sites. Enjoy all of the amenities at the KOA including the pocket park, Rec Outpost, a heated pool, pickleball, cornhole, interactive gaming floor, giant yard games and more.
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